Madilynn Svor- Sigurdsen
Leander,TX
Summary
Dedicated professional with diverse experience in hospitality, customer service, and manufacturing. Leveraged National Guard service to uphold discipline and teamwork in fast-paced environments. Expertise in customer service, staff support, and operational efficiency, with a history of enhancing service flow and maintaining high-quality standards.
Overview
5
5
years of professional experience
Work History
Receptionist
New Hope Manor
Cedar Park, Texas
11.2025 - Current
- Welcomed visitors, residents, and families at the New Hope Manor front desk, creating a friendly atmosphere.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed incoming calls and efficiently routed messages to appropriate departments, ensuring timely communication.
- Scheduled appointments and coordinated calendar updates for staff and guests.
- Maintained reception logs, visitor records, and daily sign-in sheets.
- Guided residents with forms, addressed questions, and provided essential information about facility services.
- Managed emergency calls to ensure swift communication during critical situations and follow New Hope Manor communication procedures.
- Prepared mail, packages, and front desk correspondence for distribution.
- Supported office staff with filing, copying, and supply organization.
Machine Operator
Commercial Plastics
Mora, Minnesota
06.2023 - 11.2024
- Set up machines with molds, dies, and raw plastic materials.
- Ran plastic molding equipment during commercial production runs.
- Monitored machine operation to spot problems and product defects.
- Monitored machine controls for proper functioning during production runs, ensuring smooth operation and safety.
- Changed machine settings to keep plastic output within quality targets.
- Inspected finished parts for defects and surface quality, maintaining quality standards.
- Cleaned equipment and work areas to support safe production flow.
- Documented production checks and machine status in shift reports for accurate tracking.
- Followed commercial plastics safety rules and manufacturing procedures.
Cook/Assistant Bartender
Winners Bar And Grill
Saint Cloud, Minnesota
01.2024 - 04.2024
- Prepared grill, fry, and sauté menu items for bar and grill service.
- Operated grills, fryers, and ovens during busy shifts.
- Worked with servers and bartenders to time kitchen orders accurately.
- Collaborated with teammates to prepare dishes quickly, contributing to high customer satisfaction.
- Kept food safety and sanitation standards during kitchen prep and cleanup.
- Followed procedures and requirements for safe food handling, storage, and service.
- Monitored stock levels and communicated inventory needs to kitchen leadership.
- Supported kitchen operations by performing essential opening and closing duties.
- Trained and guided kitchen staff to enhance service quality and efficiency.
- Handled payments, made change, and processed credit card transactions.
Room Service Attendant
Grand Casino Hinckley
Hinckley, Minnesota
05.2023 - 01.2024
- Provided pleasant guest experiences through friendly service and caring demeanor.
- Followed casino hospitality procedures for safe, discreet guest deliveries.
- Addressed and resolved guest concerns promptly to ensure positive experiences.
- Maintained cleanliness of service stations and restocked supplies to ensure efficient room service operations.
- Replenished linens, towels, and guest amenities in line with established standards.
- Completed daily inventory checks for equipment and supplies used in room service operations.
- Reported maintenance issues or broken equipment promptly to management staff.
- Trained new staff on meal delivery protocols, enhancing service quality and consistency.
Assistant Store Manager
Dollar General
Hinckley, Minnesota
08.2021 - 12.2023
- Coordinated sales floor coverage, register operations, and daily tasks to enhance overall store efficiency.
- Managed opening and closing routines, cash handling, and store security checks.
- Monitored shrink prevention, inventory accuracy, and compliance with company policies.
- Supervised staff and delivered training focused on improving customer satisfaction and service standards.
- Trained associates on customer service recovery and store procedures.
- Resolved customer concerns and supported smooth front-end operations throughout shifts.
- Ensured accuracy in daily cash transactions and reconciled discrepancies promptly.
- Analyzed monthly sales and performance reports to inform operational planning and strategic decision-making.
- Led teams through merchandising and operating initiatives to improve business efficiency.
Roofer
Kelling Roofing
Braham, Minnesota
02.2022 - 04.2023
- Inspected roofs for leaks, loose shingles, and storm damage to identify necessary repairs.
- Removed damaged roofing materials and cleared surfaces for replacement work.
- Measured roof sections and cut materials to fit slopes and corners.
- Accessed roofs using ladders and scaffolding for thorough inspection, repair, or installation.
- Used ladders, harnesses, and roofing tools while following safety procedures.
- Operated power tools, including nail guns, to ensure safe and efficient completion of roofing tasks.
- Communicated with crew members and supervisors during daily roofing tasks.
- Worked safely under difficult conditions and completed projects during varied weather.
Education
GED -
Pine City High School
Pine City, MN09-2021
Skills
- POS systems
- Labor & Operations: Office Equipment OpFacilities Maintenancessistance, Safety Protocol Compliance, Team Collaboration
- Strong work ethic
- Front desk operations
- Multi line phones
- Calendar scheduling
- Appointment scheduling
Timeline
Receptionist
New Hope Manor
11.2025 - Current
Cook/Assistant Bartender
Winners Bar And Grill
01.2024 - 04.2024
Machine Operator
Commercial Plastics
06.2023 - 11.2024
Room Service Attendant
Grand Casino Hinckley
05.2023 - 01.2024
Roofer
Kelling Roofing
02.2022 - 04.2023
Assistant Store Manager
Dollar General
08.2021 - 12.2023
GED -
Pine City High School