Jalaina Harris
Silsbee
Summary
Motivated and customer-focused college student with hands-on experience in beauty retail and fast-paced service environments. a strong ability to educate customers on products, promote store credit programs, and
contribute to sales goals. Known for building genuine connections, staying organized
under pressure, and creating a welcoming, high-energy shopping experience.
Overview
4
4
years of professional experience
Work History
Receptionist
H&R Block
01.2026 - 02.2026
- Greet and assist clients in a financial services environment while maintaining confidentiality.
- Schedule appointments and manage front desk operations.
- Handle sensitive financial and personal information.
Seasonal Beauty Advisor
Ulta Beauty
11.2024 - 01.2025
- Educated customers on products and store credit card programs.
- Supported credit card applications and sales goals.
- Processed transactions accurately using POS systems.
Team Leader
Little Mexico Café
09.2022 - 06.2023
- Delivered high-quality customer service in fast-paced settings.
- Resolved customer concerns and supported daily operations.
Cashier
Brookshire Brothers
09.2021 - 07.2022
- Processed cash, credit, and debit transactions accurately.
- Balanced cash drawers and assisted customers.
Education
B.A. - Advertising & Journalism
University of North Texas
High School Diploma -
Silsbee High School
Skills
- Customer Relationship Management
- Front desk operations
- Cash transaction processing
- POS system operation
- Customer service excellence
- Cash Handling
- Accuracy
- Credit Card Applications
- Confidential Information
- Sales
- Cross-Selling
- POS Systems
- Digital Systems
- Problem Resolution
- Professional Communication
Timeline
Receptionist
H&R Block
01.2026 - 02.2026
Seasonal Beauty Advisor
Ulta Beauty
11.2024 - 01.2025
Team Leader
Little Mexico Café
09.2022 - 06.2023
Cashier
Brookshire Brothers
09.2021 - 07.2022
B.A. - Advertising & Journalism
University of North Texas
High School Diploma -
Silsbee High School