Madina Aryaie
Portland
Summary
Dedicated worker with strong organizational, leadership, time management, computer, and communication skills. Adaptable professional with 3 years of work experience, a student senator, and proven knowledge of leadership, problem-solving, and workflow prioritization. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn new things and develop.
Overview
3
3
years of professional experience
Work History
Student Assistant HR
USM
- Helps with onboarding of new hires by providing necessary paperwork and explaining company policies
- Maintains employee records and updates HR databases
- Provides support to the HR manager or director in various tasks and projects as needed.
Teller
Key Bank
09.2023 - Current
- Count and handle money
- Process deposits and withdrawals
- Verify customer identity
- Balance cash drawer at end of shift
- Provide customer service
- Offer information about bank products and services
- Process transactions such as check cashing and money orders
- Handle routine account inquiries and transactions
- Cross-sell bank products to customers
- Follow security procedures to protect bank and customer assets
Legal Assistant
Legal Ease
09.2022 - Current
- Answer phone calls
- Help Clients with intakes
- Write intakes
- Welcome clients
- Take notes for meetings
- Schedule clients with a lawyer
- Take payments
- Take phone call messages
Assistant Manager
J crew factory
08.2020 - 08.2023
- Performed statistical analysis of sales data to measure company progress and diagnose procedural obstacles and weaknesses
- Communicated with clients to address questions, concerns, and needs and provide quality customer service
- Assisted with new employee training and conducted performance reviews to track overall progress
- Reported customer and employee accidents, injuries, and concerns for supervisor review.
Front Desk Agent
Clarion Hotel
11.2020 - 11.2022
- Arranged tours, taxis, and restaurant reservations for customers
- Recorded guest comments and complaints, and referred customers to managers as necessary
- Posted charges for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers
- Answered inquiries pertaining to hotel services, guest registration, and travel directions, and made recommendations regarding shopping, dining, and entertainment
- Advised housekeeping staff when rooms had been vacated and were ready for cleaning
- Kept records of room availability and guest accounts, manually and using computers
- Contacted housekeeping or maintenance staff when guests reported problems
- Reviewed accounts and charges with guests during the checkout process
- Made and confirmed reservations.
intern
Cumberland County
- Food Security Council (CCFSC)
- During my internship at CCFSC, I was given the task to research how we can increase the availability of halal meat in the market
- Although it was a remote internship, it provided me with the opportunity to delve into an interesting subject and interact with people in the industry
- As part of the research, I had to interview farmers, halal market owners, and slaughterhouses to gather data and understand their processes and challenges
- Through this experience, I was able to gain insights into the complex world of halal meat production, from rearing the animals to ge ing them certified
- It was a rewarding experience to be part of a project that could potentially improve the lives of Muslims who consume halal meat.
Education
Bachelor of Science - Police Science & Social Justice
University of Southern Maine
Portland, ME05.2024
High School Diploma -
Deering High School
Portland, ME06.2020
Skills
- Time management
- Leadership
- Communication
- Hospitality
- Speaks three different languages: English, Dari/Persian, and Urdu
Timeline
Teller
Key Bank
09.2023 - Current
Legal Assistant
Legal Ease
09.2022 - Current
Front Desk Agent
Clarion Hotel
11.2020 - 11.2022
Assistant Manager
J crew factory
08.2020 - 08.2023
Student Assistant HR
USM
intern
Cumberland County
Bachelor of Science - Police Science & Social Justice
University of Southern Maine
High School Diploma -
Deering High School
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