Madisen Johnson
Wasilla,AK
Summary
Looking to lean back into the work I enjoy: coffee making! I am currently a veterinary technician, looking for a change. I have hundreds of hours of experience in coffee making, and I have even more experience in customer service. I believe my skill set, and my ability to adapt easily to new environments, would make me a perfect fit for this position.
Overview
2
2
years of professional experience
Work History
Veterinary Technician
Wasilla Veterinary Clinic
Wasilla, AK
05.2024 - Current
- Delivered excellent service to pet owners to drive repeat business.
- Educated clients on proper animal nutrition and preventive health care techniques.
- Worked effectively in team environments to make the workplace more productive.
- Utilized various software and tools to streamline processes and optimize performance.
Barista
Banyan Breeze Coffee
Honolulu, HI
01.2024 - 05.2024
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Described menu items to customers and suggested products based on stated preferences.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Concessions Worker
Grizzly Family Fitness
Palmer, AK
11.2022 - 02.2023
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Prepared hot dogs, popcorn, nachos, pizza slices, pretzels, ice cream cones and other snacks according to recipes or instructions.
- Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
Education
Some College (No Degree) - Biology
University of Hawaii At Manoa
Honolulu, HISkills
- Espresso machine operation
- Cash handling
- POS systems
- Multitasking and organization
- Time management
- Exceptional customer service
Timeline
Veterinary Technician
Wasilla Veterinary Clinic
05.2024 - Current
Barista
Banyan Breeze Coffee
01.2024 - 05.2024
Concessions Worker
Grizzly Family Fitness
11.2022 - 02.2023
Some College (No Degree) - Biology
University of Hawaii At Manoa
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