Summary
Overview
Work History
Education
Skills
References
Timeline
Hi, I’m

Madisen Mayden

Alton,IL

Summary

Proven Bar Manager with a track record of enhancing customer satisfaction and streamlining operations at Alton Sports Tap. Excelled in staff training, leading to improved service quality, and adept at managing social media campaigns. Brings strong multitasking abilities and an engaging personality, ensuring high standards of cleanliness and customer service are met.

Overview

4
years of professional experience

Work History

Roper's Regal Beagle

Bartender
10.2023 - 11.2024

Job overview

  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor
  • Kept bar organized and clean during busy hours
  • Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner

Clifton Terrace Inn

Bar Manager
06.2023 - 12.2023

Job overview

  • Managed content creation, curation and scheduling for Facebook
  • Managed daily operations, including scheduling, ordering, and inventory control
  • Recruited, hired and trained new members of bar staff
  • Provided exceptional customer service at all times, resolving complaints quickly and professionally
  • Developed marketing strategies for the bar such as social media campaigns or special events
  • Conducted regular meetings with staff members to discuss goals, feedback and areas of improvement

Alton Sports Tap

Bar Manager
02.2021 - 06.2023

Job overview

  • Demonstrated ability to manage and motivate staff, while ensuring customer satisfaction
  • Created a detailed training program for new employees, leading to improved efficiency and quality of service
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
  • Managed multiple social media platforms for increased engagement and audience growth.
  • Served high customer volumes during special events, nights, and weekends.

Education

Lewis and Clark Community College
Godfrey, IL

Associate in Arts (A.A.) from Early Childhood Development

Skills

  • Strong multitasking
  • Highly reliable
  • Engaging personality
  • Cleanliness and hygiene
  • Service-oriented mindset
  • Team player attitude
  • Clear and effective communication

References

  • Daniel King, Previous Manager, Owner, (618) 570-9758
  • Kendra Taul, Previous Manager, Store Manager, (314) 541-4068
  • Meredith Gernigin, Previous Manager, Owner, (217) 971-3627

Timeline

Bartender

Roper's Regal Beagle
10.2023 - 11.2024

Bar Manager

Clifton Terrace Inn
06.2023 - 12.2023

Bar Manager

Alton Sports Tap
02.2021 - 06.2023

Lewis and Clark Community College

Associate in Arts (A.A.) from Early Childhood Development

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Madisen Mayden