Madisen Warren
Azle,TX
Summary
Detail-oriented logistics professional with hands-on experience in freight brokerage, pricing strategy, and shipment coordination. Proven ability to manage multiple loads simultaneously while maintaining strong customer relationships and meeting tight deadlines. Skilled in negotiation, billing processes, and interpreting purchase orders. Seeking to leverage operational and analytical strengths in a Sales Operations Analyst role.
Overview
10
10
years of professional experience
Work History
Freight Broker
JNE Group
- 01.2025
- - Managed end-to-end freight operations, including load booking, pricing, and execution
- - Negotiated rates with carriers and customers to maximize profitability
- - Coordinated and tracked multiple shipments simultaneously, ensuring on-time delivery
- - Handled billing processes and ensured accuracy in invoicing and documentation
- - Maintained consistent communication with customers, providing updates and resolving issues
- - Scheduled pickups and deliveries while adapting to changing timelines
- - Interpreted and executed shipment requirements based on purchase orders
Server / Customer Service
No Frills Grill
01.2014 - 01.2024
- - Delivered high-quality customer service in a fast-paced environment
- - Managed multiple tables and responsibilities while maintaining accuracy and efficiency
- - Built strong relationships with customers, contributing to repeat business
- - Handled transactions and resolved customer concerns professionally
- - Demonstrated strong time management and multitasking skills
Education
High School Diploma -
Summit High School
Some College Coursework - undefined
Tarrant County Community College
Skills
- - Freight brokerage & load coordination
- - Rate negotiation & pricing strategy
- - Billing & invoice management
- - Customer relationship management
- - Scheduling & logistics planning
- - Purchase order (PO) interpretation
- - Time management & multitasking
- - Problem-solving & communication
- - Data entry
- - Freight documentation
- - Account management
Timeline
Server / Customer Service
No Frills Grill
01.2014 - 01.2024
Freight Broker
JNE Group
- 01.2025
Some College Coursework - undefined
Tarrant County Community College
High School Diploma -
Summit High School