Summary
Overview
Work History
Education
Skills
Timeline
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Madison Anderson

Pataskala,OH

Summary

Developed leadership skills in a fast-paced, team-oriented environment, emphasizing strategic planning and team coordination. Demonstrated strong ability to adapt to new challenges and environments, seeking to transition these capabilities into a new field. Focused on driving success through effective team collaboration and innovative problem-solving.

Overview

3
3
years of professional experience

Work History

Team Leader Manager

Graters Ice Cream
12.2023 - Current
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations.
  • Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
  • Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in higher job satisfaction.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Dietary Aide

Tuscany Gardens
05.2022 - 11.2023
  • Washed plates, cups, serving, and eating utensils, and kitchen equipment in a commercial dishwasher.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
  • Followed all food safety regulations while preparing meals for patients.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Education

High School Diploma -

Groveport Madison High School
Groveport, OH
05-2024

Skills

  • Customer focus
  • Workload management
  • Motivational skills
  • Influencing skills
  • Staff development
  • Equipment inventory
  • Decision-making
  • Customer service
  • Teamwork and collaboration
  • Team leadership
  • Problem resolution

Timeline

Team Leader Manager

Graters Ice Cream
12.2023 - Current

Dietary Aide

Tuscany Gardens
05.2022 - 11.2023

High School Diploma -

Groveport Madison High School