Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Madison Arnold

Eau Claire,WI

Summary

Dynamic Skills Coach at L.E. Phillips Career Development Center, adept at empowering clients through tailored coaching strategies and clear communication. Achieved significant performance improvements by setting achievable goals and providing continuous feedback. Proficient in Microsoft Excel and skilled in motivational techniques, fostering confidence and skill mastery among clients.

Offering strong foundation in communication and interpersonal skills. Brings ability to quickly learn and apply new coaching techniques, aiming to foster growth and development. Ready to use and develop problem-solving and motivational skills in PLANNING & SUSTAINABILITY INTERN role.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience

Work History

Skills Coach

L.E Phillips Career Development Center
01.2025 - Current
  • Streamlined coaching process for efficiency, allowing for more clients to be seen without sacrificing quality.
  • Achieved higher performance levels with clients by setting clear expectations and monitoring progress regularly.
  • Empowered clients by setting achievable goals and providing continuous feedback, leading to higher levels of confidence and skill mastery.
  • Assessed individual strengths and weaknesses effectively, tailoring coaching strategies accordingly for optimal results.

Student Development Representative

University of Wisconsin-Eau Claire
02.2024 - 10.2024
  • Connected with past donors to gain insight on past and future donations while also gauging their current connection to the university.
  • Boosted campus involvement by promoting various events to potential donors.
  • Evaluated the effectiveness of student development initiatives and university alumni events through regular feedback surveys.
  • Contacted past graduates to develop a network of potential donors.

Crew Member/Cashier

Firehouse Subs
07.2023 - 12.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Became familiar with products to answer questions and make suggestions.

Crew Member/Customer Service Cashier

CherryBerry Frozen Yogurt Bar
04.2023 - 08.2023
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Worked independently within store the entire shift or with one other employee.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.

Education

Bachelor of Arts - Environmental Geography

University of Wisconsin, Eau Claire
Eau Claire, WI
05-2027

High School Diploma -

Lourdes High School
Rochester, MN
05-2023

Skills

  • Motivational skills
  • Coaching techniques
  • Critical thinking
  • Clear communication
  • Data entry
  • Strategic planning
  • Problem resolution
  • Microsoft Excel
  • Call management
  • Microsoft PowerPoint

Interests

  • Kayaking
  • Hiking
  • Music
  • Drawing and Painting
  • Photography
  • I like looking at the stars and learning about constellations
  • Participating in local clean-up initiatives

Timeline

Skills Coach

L.E Phillips Career Development Center
01.2025 - Current

Student Development Representative

University of Wisconsin-Eau Claire
02.2024 - 10.2024

Crew Member/Cashier

Firehouse Subs
07.2023 - 12.2023

Crew Member/Customer Service Cashier

CherryBerry Frozen Yogurt Bar
04.2023 - 08.2023

Bachelor of Arts - Environmental Geography

University of Wisconsin, Eau Claire

High School Diploma -

Lourdes High School