Madison Bailey
Buffalo
Summary
Professional with strong background in legal support, equipped to handle variety of tasks in fast-paced environment. Expertise in legal research, document management, and case preparation, ensuring accuracy and compliance. Known for effective team collaboration and adaptability, always focused on achieving results and meeting deadlines. Strong organizational skills and proactive approach to problem-solving make for reliable asset.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Paralegal
Simpson and Simpson, PLLC
Williamsville
01.2024 - Current
- Providing research and support on various matters for patent and trademark applications, along with docketing all due dates. Filing applications and other documents through the United States Patent and Trademark Office and the World Intellectual Property Organization and reporting to clients.
- Full Time - 40 Hours
Team member
Wegmans
Buffalo, NY
03.2020 - 03.2024
- Providing customer service along with being a team member in the seafood department taking inventory, keeping up with safety procedures.
- Part-time; 25-30 hours
Sales Associate
Pretty Little Thing
Portsmouth, NH
06.2021 - 08.2022
- Drove sales through effective customer engagement and product knowledge.
- Assisted in visual merchandising to enhance store presentation and attract customers.
- Collaborated with team members to optimize inventory management and stock replenishment.
- Trained new associates on sales techniques and customer service best practices.
Lifeguard
Brierwood Country Club
Hamburg, NY
05.2017 - 09.2019
- Monitored pool activities to ensure safety and compliance with established regulations.
- Responded swiftly to emergencies, administering first aid and CPR as needed.
- Maintained cleanliness of pool areas, ensuring a safe environment for all patrons.
- Educated members on water safety and proper swimming techniques through demonstrations.
Customer Service Representative
Prima Olivia
Hamburg, NY
06.2016 - 08.2019
- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with team members to streamline workflow during peak hours, improving service speed.
- Trained new staff on operational procedures and best practices for customer interaction and food safety.
Education
Bachelor of Science - Homeland Security, Forensics, Justice Studies
University of New Hampshire
Durham, NH12-2022
Skills
- Computer Skills: Confident in all Office 365 including excel, PowerPoint and Word, outlook, current docketing software, along with Adobe Acrobat
- Legal research
- Client communication
- Customer service
- Positive attitude
- Teamwork and collaboration
Certification
CPR/AED certified, FEMA 242, FEMA 235, FEMA 860, FEMA 230, FEMA 200, FEMA 139, FEMA 130, FEMA 120, FEMA 907, FEMA 906, FEMA 100, FEMA 700, FEMA 240, FEMA 241, FEMA 520, FEMA 1300, Cyber Ethics Course.
RELATED EXPERIENCE
- UNH: Security Studies and Intelligence Student Organization – Durham, NH 2021-Current
- A member of a homeland security studies group to build a network outside of the University. This group allows us to connect with professionals in the security field to get firsthand knowledge of their career and how they got there. This group has allowed me to speak with the security professionals at Fenway Park along with a security tour and with FBI agents, etc.
- UNH: Study Abroad – United Kingdom A small group of students were chosen to travel to the United Kingdom to further our study from our Comparative Homeland Security class that focused on the Troubles in Belfast. During the trip, we interviewed survivors, traveled to various locations where the conflict arose and discussed the terrorism that occurred between both parties to gain personal experiences to better understand the conflict that our class studied.
Timeline
Paralegal
Simpson and Simpson, PLLC
01.2024 - Current
Sales Associate
Pretty Little Thing
06.2021 - 08.2022
Team member
Wegmans
03.2020 - 03.2024
Lifeguard
Brierwood Country Club
05.2017 - 09.2019
Customer Service Representative
Prima Olivia
06.2016 - 08.2019
Bachelor of Science - Homeland Security, Forensics, Justice Studies
University of New Hampshire