Madison Baker
Auburn,NH
Overview
5
5
years of professional experience
Work History
Server
New England Tap House Grille
Hooksett, NH
05.2023 - 12.2024
- Explaining the menu, specials, and our weekly rotating beer list.
- Activity monitoring ticket times in the kitchen for all tables, regardless of whose section.
- Help pre-bus other servers' sections.
- Constantly checked with patrons to ensure they were more than satisfied throughout their experience.
- Talked with management about my performance to discuss areas of improvement.
- Serving food and beverages.
- Handling payments of guests.
- Clearing the tables proactively as the guests are seated.
- Resetting tables.
- Follow the food and sanitation guidelines.
- Worked cooperatively with coworkers and managers to provide excellent service for guests.
- Prep my section to make sure it’s clean before my shift.
- Clean my section and do assigned sidework once my shift ends.
- Take to go orders.
Receptionist
Sugaring Nyc
Bedford, NH
02.2022 - 07.2024
- Greet customers.
- Answered phone calls.
- Inform customers about memberships, services, and policies.
- Making confirmation calls 24 hours before scheduled appointments.
- Keep track of incoming inventory.
- Keep track of client waiver forms.
- Clean each room before the next customer.
- Schedule and reschedule appointments.
- Count the cash drawer at the end of the night.
- Take out the trash, clean the floors, clean the bathrooms and restock, and lock doors.
Host
Dillards Chophouse
Tuscaloosa , AL
02.2023 - 05.2023
- Answered phone calls for questions, hours of operations, policies, and menu.
- Manage reservations.
- Take to-go orders and handle mobile orders.
- Wipe down and clear tables for servers.
- Communicate with servers and management.
Banquet Server
Candia Woods Golf Links
Candia, NH
06.2020 - 07.2022
- Set up chairs, linens, glassware, and utensils for the number of guests expected.
- Set up buffet stations if requested by the party.
- Greeted guests and directed them to their assigned table.
- Deliver plated meals if requested by the party.
- Refill empty waters.
- Pre-bus tables.
- Follow the event timeline.
- Keep a clean space for guests.
- Follow health and safety regulations.
- Worked with the other servers and staff to provide a smooth event for the guests.
- Break down tables, chairs, and other supplies once the event is over.
- Sweep the floors and clean the venue before leaving.
Education
Bachelor of Science - Hospitality Management
The University of Alabama
Tuscaloosa, ALSkills
- Serv Safe certified
- Familiar with Social Tables Event Diagramming
Accomplishments
- Volunteered for Toys for Tots 2020.
- Volunteered for Hoops for Hunger 2021.
- Member of Gamma Phi Beta Sorority 2022-2026.
- Deans list fall 2022.
- Deans list spring 2023.
- Volunteered for 2024 Tuscaloosa Oktoberfest.
Timeline
Server
New England Tap House Grille
05.2023 - 12.2024
Host
Dillards Chophouse
02.2023 - 05.2023
Receptionist
Sugaring Nyc
02.2022 - 07.2024
Banquet Server
Candia Woods Golf Links
06.2020 - 07.2022
Bachelor of Science - Hospitality Management
The University of Alabama