Madison Barrington
Auburndale,FL
Summary
Service-oriented Claims Adjuster skilled at applying creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes.
Overview
6
6
years of professional experience
Work History
Claims Adjuster
GEICO
12.2021 - Current
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Prepared summaries of damage, payments, and policy coverage.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
Customer Service Representative
Lakeland Toyota
03.2018 - 12.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Tenoroc High School
Lakeland06.2016
Skills
- Accident Scene Investigations
- Insurance Policy Coverage Knowledge
- Claims Processing
- Florida Claims Adjuster License
- Strong Interpersonal and Communication Skills
- Data Analysis
- Sales Background
- Customer Service
- Critical Thinking
- Organizational Skills
- Time Management
Additional Information
During my time at Geico, I was put on a Payment Recovery mission. During this four month stretch, I completed and filed many arbitrations against adverse carriers in attempt to recover funds.
Timeline
Claims Adjuster
GEICO
12.2021 - Current
Customer Service Representative
Lakeland Toyota
03.2018 - 12.2021
High School Diploma -
Tenoroc High School