Madison Barton
Scotts,MI
Summary
Skilled Worker with a track record of enhancing customer satisfaction through exceptional service and friendly demeanor, notably at Starbucks. Skilled in cash handling and fostering team collaboration, Excels in fast-paced environments, consistently surpassing expectations. Adaptability and commitment to excellence drive repeat business and team success.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
04.2024 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained a clean and organized workspace for optimal productivity and safety.
Barista
Water Street Coffee Joint
11.2021 - 04.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Farm/ Farmers Market Worker, Food Truck Helper
Avalon Farms
07.2020 - 10.2021
- Tended to crops such as fruit trees, vegetable plants, medicinal plants, and herbs.
- Managed farm operations, ensuring the highest quality of organic produce for consumers.
- Maintained tidy, clean and well-organized greenhouse for optimal productivity and professionalism.
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced food truck environment.
- Provided excellent customer service at farmers markets while educating customers about our products'' nutritional benefits.
- Worked fast to complete tasks and meet daily deadlines.
Education
Associate of Arts - Fine Arts And General Studies
Kellogg Community College
Battle Creek, MI05.2022
Skills
- Team Player
- Exceptional customer service
- Consistently go above and beyond in any task
- Adapt easily to changing circumstances & challenges
- Deeply committed to achieving excellence in all areas
- Able to multitask in fast paced environments
Timeline
Barista
Starbucks
04.2024 - Current
Barista
Water Street Coffee Joint
11.2021 - 04.2024
Farm/ Farmers Market Worker, Food Truck Helper
Avalon Farms
07.2020 - 10.2021
Associate of Arts - Fine Arts And General Studies
Kellogg Community College