Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Bayus

Warren

Summary

Experienced in fast-paced, high-pressure hospitality roles, with extensive experience at Avalon Golf and Country Club, excelling in customer service and effective communication. Proven ability to enhance guest satisfaction through attentive service and team collaboration. Skilled in managing high-volume environments while maintaining organized operations and encouraging a positive atmosphere.

Overview

4
4
years of professional experience

Work History

Bartender

Avalon Golf and Country Club
Hermitage
04.2024 - Current
  • Assisted customers with drink selections and provided friendly, attentive service.
  • Prepared and served a variety of cocktails, wines, and other beverages, while maintaining accuracy and speed in a high-volume environment.
  • Delivered personable service and created a warm environment that enhanced guest satisfaction and retention.
  • Maintained organized inventory and replenished supplies to support efficient restaurant and bar operations.

Server/Cocktail Server

Avalon Golf and Country Club
Warren
05.2023 - Current
  • Took orders accurately and efficiently to ensure time management between multiple tables.
  • Provided attentive food and beverage service, with a positive and welcoming attitude, to ensure guest satisfaction and an enjoyable dining experience.
  • Completed opening, closing, and side work duties to maintain a clean, organized, and well-stocked work environment.
  • Collaborated with team members to ensure smooth restaurant operations.

Lead Expeditor/Food Runner

Avalon Golf and Country Club
Warren
05.2022 - 05.2023
  • Oversaw the expeditor line, managed tickets, and completed proper food delivery.
  • Coordinated with the chefs, discussing any questions, issues, or anything pertaining to the efficiency of the food line.
  • Use proper communication to ensure customer satisfaction between FOH and BOH operations.

Restaurant Hostess

Avalon Golf and Country Club
Warren
12.2021 - 05.2022
  • Kindly greet guests and escort them to their tables.
  • Answered phone calls and guests' inquiries to book reservations. Put the reservations in our system.
  • Informed servers of when a table was seated, aiding them in getting waters ready, and addressing other needs for service.

Education

Bachelor of Science - Criminal Justice

Youngstown State University
Youngstown, OH
05-2026

Skills

  • Effective communication
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Critical thinking
  • Time management
  • Leadership and responsibility

Timeline

Bartender

Avalon Golf and Country Club
04.2024 - Current

Server/Cocktail Server

Avalon Golf and Country Club
05.2023 - Current

Lead Expeditor/Food Runner

Avalon Golf and Country Club
05.2022 - 05.2023

Restaurant Hostess

Avalon Golf and Country Club
12.2021 - 05.2022

Bachelor of Science - Criminal Justice

Youngstown State University

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