Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sofia Blanchette

Agawam,MA

Summary

Dynamic and adaptable professional with extensive experience at Hangar Pub And Grill, excelling in high-pressure environments. Proven ability to enhance client support through effective multitasking and strong interpersonal skills. Recognized for maintaining cleanliness and professionalism while ensuring compliance with industry standards. Skilled in documentation and patient charting, contributing to seamless operations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender

Hangar Pub And Grill
01.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Waitress

Hangar Pub And Grill
06.2022 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Restaurant Hostess

Hangar Pub And Grill
06.2020 - 12.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Medical Scribe

ScribeAmericaLLC
11.2022 - 10.2023
  • Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
  • Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.

Banquet Food Server

Crestview Country Club
09.2019 - 04.2020
  • Maintained a clean and organized workspace, adhering to strict sanitation standards for optimal food safety.
  • Provided input on menu design based on firsthand experience with guest preferences and trends observed during previous banquets served at the venue.
  • Maximized revenue generation by upselling additional menu items or beverages when appropriate opportunities presented themselves during service interactions.
  • Supported banquet event planning by collaborating with the catering department to ensure seamless execution of events.

Junior Lifeguard

Inspireworks Enrichment
06.2017 - 08.2017
  • Worked under supervision of the head lifeguard. Maintained the indoor pool environment through Summer Camp hours.
  • Collaborated with fellow lifeguards to ensure seamless shift transitions and consistent coverage of designated areas.
  • Maintained order within the aquatic facility by enforcing rules consistently and fairly among patrons.
  • Developed personalized plans for individual swimmers based on their unique strengths, helping them excel in their abilities.

Education

High School Diploma -

Agawam High School
Agawam
06-2021

Bachelor of Science - Biomedical Sciences

Quinnipiac University
Hamden, CT
05-2025

Skills

  • Effective multitasking
  • Client support
  • Trustworthy performance
  • Collaborative mindset
  • Effective communication
  • Effective patience
  • Engaging communication style
  • Strong interpersonal skills
  • Maintaining cleanliness
  • Managing challenging customer interactions
  • Memory retention
  • Adaptability in Fast-paced environments
  • Documentation skills
  • Patient charting expertise
  • Professionalism and ethics
  • Records organization
  • Medical transcription
  • Clinical support
  • Interpersonal relationship building
  • Problem-solving
  • HIPAA compliance
  • Diagnostic coding
  • Documentation
  • Medical abbreviations
  • Medical terminology proficiency
  • Patient history taking
  • Anatomy and physiology

Certification

BLS Certification

CCMA Certifcation

CPR Certification

ServSafe Certification

Allergy Training Certification

Timeline

Bartender

Hangar Pub And Grill
01.2025 - Current

Medical Scribe

ScribeAmericaLLC
11.2022 - 10.2023

Waitress

Hangar Pub And Grill
06.2022 - Current

Restaurant Hostess

Hangar Pub And Grill
06.2020 - 12.2024

Banquet Food Server

Crestview Country Club
09.2019 - 04.2020

Junior Lifeguard

Inspireworks Enrichment
06.2017 - 08.2017

High School Diploma -

Agawam High School

Bachelor of Science - Biomedical Sciences

Quinnipiac University

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