Madison Berry
Ellicott City,MD
Summary
A dedicated and warm individual with diverse experience in childcare, customer service, and healthcare. Skilled in multitasking, organization, and time management, fostering meaningful connections, developed through roles as a nanny, server, and medical assistant. Demonstrates personalized care, ensuring satisfaction, coupled with great communication and attention to detail. Strong ability to adapt to dynamic environments, manage priorities, and collaborate effectively with teams. Committed to creating a comfortable atmosphere and looking to deliver high quality support for a family in their day-to-day lives.
Overview
9
9
years of professional experience
Work History
Medical Assistant
David Strobel, MD Dermatology
11.2022 - Current
- Skilled in wound care, suture removal, injections, and dressing changes.
- Strong organizational skills with the ability to manage patient scheduling, medications, pathology reports and follow-up care.
- Ability to work collaboratively with colleagues and healthcare providers to deliver high-quality patient care.
- Perform medical records management, including filing, organizing and scanning documents.
- Maintain inventory of medical supplies, ensuring availability.
- Support patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Assist in surgical procedures, ensuring sterile environment and patient comfort.
- Sanitize, restock, and organize exam rooms and medical equipment.
Babysitter
Various Families
06.2016 - 01.2024
- Provided care for children aged 2-12 during daytime, evening, and overnight hours.
- Fostered creativity through arts and crafts.
- Transported children to and from activities.
- Maintained open communication with parents about daily activities, behaviors, and concerns.
- Encouraged positive behavior and manners through good example and gentle guidance.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with hygiene as part of bedtime preparation, promoting good habits.
- Handled conflicts between siblings effectively.
- Built strong bonds with the families I worked with, which led me being recommended amongst friends.
- Prepared snacks and meals.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities, while keeping children entertained.
- Assisted with homework.
Server
Just Hooked
06.2021 - 11.2021
- Demonstrated strong multitasking skills by managing multiple tasks and tables simultaneously.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining a positive attitude.
- Collaborated with team members for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards.
Server
Tailchasers Restaurant & Dock Bar
06.2020 - 08.2020
- Delivered friendly and efficient service to ensure a pleasant experience for customers.
- Upsold specialty drinks and food items.
- Maintained a clean and orderly dining area for an enjoyable guest experience and upheld restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Nanny / Child Caretaker
Care.com
09.2019 - 06.2020
- Provided safe and reliable transportation from school to home, and extracurricular activities.
- Engaged in recreational outdoor and indoor activities with children, while creating fun and interactive play.
- Nurtured strong relationships with both parents and children based on trust, respect, empathy.
- Managed challenging behaviors calmly and effectively.
- Established open communication with parents for coordination in children's daily routines and schedules.
- Helped complete homework assignments and school projects.
- Monitored children's use of technology, ensuring a good balance of screen time and physical activity.
- Collaborated with parents to establish discipline strategies for behavior management.
- Supported parents in maintaining household by performing light housekeeping duties, meal preparation, running errands, and laundry tasks.
Server
Fenwick Crabhouse
06.2019 - 08.2019
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of food.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Supported colleagues, fostering a collaborative work environment.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with and learned POS system to process orders and collect payments.
Education
Community College of Baltimore County
Catonsville, MDUniversity of Delaware
Newark, DEBachelor of Science - Kinesiology
University of Maryland
College Park, MD06.2022
Skills
- Time management
- Communication
- Organization
- Multitasking
- Dependable and responsible
- Creative thinking
- Problem-solving
- Reliable team player
- Adaptable
- Emotional support and empathy
- Housekeeping and cleaning
Timeline
Medical Assistant
David Strobel, MD Dermatology
11.2022 - Current
Server
Just Hooked
06.2021 - 11.2021
Server
Tailchasers Restaurant & Dock Bar
06.2020 - 08.2020
Nanny / Child Caretaker
Care.com
09.2019 - 06.2020
Server
Fenwick Crabhouse
06.2019 - 08.2019
Babysitter
Various Families
06.2016 - 01.2024
Community College of Baltimore County
University of Delaware
Bachelor of Science - Kinesiology
University of Maryland
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