Summary
Overview
Work History
Education
Skills
Fishing
Crafts
Certification
Timeline
Generic
Madison Blaikie

Madison Blaikie

Clinton,MA

Summary

Proven leader at Dunkin Donuts, adept in team leadership and problem-solving, enhancing team efficiency and customer satisfaction. Excelled in training and motivating staff, leveraging POS software mastery and a positive attitude to resolve issues, achieving significant improvements without compromising service quality. Reliable Shift Leader with 4 years in the food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Leader

Dunkin Donuts
08.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Crew Member

Dunkin Donuts
10.2021 - 08.2023
  • Worked front counter
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelors - Criminal Justice

Fitchburg State University
Fitchburg, MA
09.2023 -

High School Diploma -

Ayer Shirley Regional Highschool
Ayer, MA
06.2023

Skills

    • Positive Attitude
    • Team Leadership
    • Problem-Solving
      • Team motivation
      • Training Assistance
      • Role Modeling

Fishing

I love to fish and enjoy the scenic areas while enjoying nature.

Crafts

I love doing arts and crafts. Every Monday night I gather with family and we complete a craft. Crafting is a great way to express who we are as people. 

Certification


  • Coaches Award, Varsity Cheerleading, December 2020

Timeline

Bachelors - Criminal Justice

Fitchburg State University
09.2023 -

Shift Leader

Dunkin Donuts
08.2023 - Current

Crew Member

Dunkin Donuts
10.2021 - 08.2023

High School Diploma -

Ayer Shirley Regional Highschool

Similar Profiles

CREATE PROFILE
Madison Blaikie