Motivated Entrepreneurship student with great communication and critical thinking abilities. Successful at approaching and solving various problems with practical solutions. Team-oriented and ready to learn. Dedicated and hardworking employee eager to apply time management and organizational skills in various environments. Seeking internship opportunities to expand skills while facilitating company growth.
Hi, I’m
Madison Blake
Mount Juliet,TN
Summary
Overview
6
years of professional experience
Work History
Third Coast SaltMount Juliet, TN
Lead Spa Attendant
05.2022 - Current
Job overview
- Maintained positive working relationship with fellow staff and management.
- Trained new staff members on proper operation of equipment and procedures.
- Handled cash transactions accurately while ensuring compliance with established financial procedures.
- Monitored customer feedback regarding services offered and relayed suggestions and complaints to management.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Assisted in the daily operations of the spa, including restocking supplies and maintaining cleanliness of treatment rooms.
- Performed administrative duties such as filing paperwork and creating reports for management review.
- Kept up-to-date on appointment availability and spa serviced and schedules to provide clients with accurate information and effective service.
- Managed beginning and end-of-day procedures, as well as shift changes and special projects.
BuckleMurfreesboro, TN
Team Leader
05.2021 - 02.2022
Job overview
- Assisted customers in selecting appropriate products or services for their needs.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Reset store displays for special events and seasonal merchandise changes.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Bath & Body WorksMount Juliet, TN
Keyholder Manager
10.2020 - 05.2021
Job overview
- Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Delegated work to staff, setting priorities and goals.
- Supervised bank deposits and security procedures to support store opening and closing.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Entre Nous Lebanon, TN
Catering Coordinator
10.2018 - 10.2020
Job overview
- Developed menus based on client preferences and budget constraints.
- Established relationships with vendors in order to secure discounts or other benefits.
- Oversaw food preparation, production and presentation according to quality standards.
- Calculated and provided clients with proposals of potential costs to complete event.
- Ensured compliance with health regulations related to food handling and sanitation practices.
- Executed scheduling, logistics, and follow-ups with event staff.
Magnitude GymnasticsMount Juliet, TN
Gymnastics Coach
10.2017 - 11.2019
Job overview
- Evaluated athletes' skills and reviewed performance records to determine fitness and potential in gymnast.
- Communicated with parents regarding children's behavior and progress in class.
- Organized practice sessions and competitions to enhance student development in the sport.
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Explained and demonstrated use of exercise equipment to participants, prioritizing safety.
Education
Middle Tennessee State UniversityMurfreesboro, TN
from Business Innovation And Entrepreneurship
12-2024
University Overview
Wilson Central High SchoolLebanon, TN
05-2021
University Overview
Skills
- Customer Service
- Communication
- Time Management
- Negotiation
- Team Leadership
- Complaint Resolution
- Goal-Oriented
- Product Sales
- Upselling
- Multi-Tasking Strength
Proficient Computer Skills
- Microsoft Word/ Presentations/ Excel
- MindBody Business
- Square/ Clover/ NCR
References
References
Sonja Robinson, Wilson County Commission District 13
(615)-604-2226 | sonjarobinson2@yahoo.com
Katherine Ray, Teacher/Director, MFA; MEd
(615)-584-1870 | rayke@wcschools.com
Kyla Hodges, Manager at Third Coast Salt
(806)-236-6072 | kyla@thirdcoastsalt.com
Accomplishments
Accomplishments
- International Honor Thespian - International Thespian Society
- Dale Carnegie Course - Achievement Award
Timeline
Lead Spa Attendant
Third Coast Salt
05.2022 - Current
Team Leader
Buckle
05.2021 - 02.2022
Keyholder Manager
Bath & Body Works
10.2020 - 05.2021
Catering Coordinator
Entre Nous
10.2018 - 10.2020
Gymnastics Coach
Magnitude Gymnastics
10.2017 - 11.2019
Middle Tennessee State University
from Business Innovation And Entrepreneurship
Wilson Central High School
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