Madison Blankinship
Stillwater,OK
Summary
Offering strong interpersonal skills and passion for cultural education, eager to learn and develop in a dynamic environment. Conducts tours with a focus on delivering engaging and informative experiences and developing necessary guiding techniques.
Personable and energetic, bringing passion for storytelling and cultural knowledge. Well-versed in historical facts and landmarks, with strong communication and organizational skills. Dedicated to creating memorable experiences and fostering a deeper appreciation of destinations.
Experienced with leading tours and engaging with diverse groups. Utilizes deep knowledge of historical sites and cultural attractions to create memorable experiences. Track record of strong communication skills and exceptional customer service.
Overview
4
4
years of professional experience
Work History
Customer Experience
Moxie Pest Control
Oklahoma City, OK
01.2026 - Current
- Enhanced customer experience with personalized assistance and product recommendations.
- Collaborated with team members to enhance overall customer experience and satisfaction levels.
- Enhanced customer experience by providing swift and accurate appointment fulfillment.
- Maintained a clean and inviting atmosphere, promoting a positive customer experience.
- Collaborated with team members to improve overall call center efficiency and performance, resulting in reduced wait times and increased productivity.
- Assisted customers in product inquiries, resolving issues efficiently and effectively.
USAO Tour Guide
USAO Admissions
Chickasha, OK
01.2024 - 12.2025
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.
- Stayed current on area history, culture, events, attractions by attending workshops, lectures, conferences regularly updating tour information accordingly.
- Elevated tour group satisfaction, tailoring each tour to meet diverse interests and accessibility needs.
- Worked on many different advertising strategies to promote the college to prospective students.
Front End Associate
Walmart
Stillwater, USA
06.2023 - 09.2023
- I was well known for my upbeat and greeting every customer
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Cashier and Bagel Artist
Old School Bagel Cafe
Stillwater, USA
09.2022 - 06.2023
- I was the main cashier at the cafe and I will help out on the bagel line in making sandwiches when we do not have people at the cash register
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Psychology
University of Science And Arts of Oklahoma
Chickasha, OK12-2025
High School Diploma -
Stillwater High School
Stillwater, OK05-2023
Skills
- Babysitting
- Customer service
- Cashiering
- Computer skills
- Public speaking
- Presentation skills
- Local history
- Exceptional communication
- Creative solutions
- Humor and wit
- Guest relations
- Training and mentoring
Additional Information
I know how to work with money well., I have ran concession stands during OSU football game days and if you know how busy that gets, it gets crazy and I was able to handle that pressure., I can lift heavy objects and move them around.
Languages
American Sign Language
Limited Working
Timeline
Customer Experience
Moxie Pest Control
01.2026 - Current
USAO Tour Guide
USAO Admissions
01.2024 - 12.2025
Front End Associate
Walmart
06.2023 - 09.2023
Cashier and Bagel Artist
Old School Bagel Cafe
09.2022 - 06.2023
Bachelor of Science - Psychology
University of Science And Arts of Oklahoma
High School Diploma -
Stillwater High School