Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Madison Bridenthal

Covington,GA

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Sunset Finance
10.2022 - 01.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

LB Recycling

Jason Maddox
05.2019 - 09.2022
  • Achieved budgetary targets by developing successful controls and assisting with development of new budget plans.
  • Sat behind a computer and weighed cars
  • Identified potential compliance, operational and pricing-related issues with current vendors and suggested alternative contingency partners.
  • Established new recycling and composting services and on-site training programs with customers, improving program utilization Number%.
  • Spoke with people all day from 8am -5:30pm

Education

None - None

Eastside High School
Covington, GA

Skills

  • Adobe Systems Adobe Flash
  • Shipping Procedures Understanding
  • Transportation Solution Development
  • Prioritization
  • Credit Card Payment Processing
  • Customer Relationship Management
  • Microsoft Internet Explorer
  • Account Management
  • Receiving Support
  • Multi-Line Telephone Operation
  • Calendaring
  • Order and Refund Processing
  • Sales Report Generation
  • Facebook
  • Closing Sales
  • Reading Comprehension

Timeline

Customer Service Representative

Sunset Finance
10.2022 - 01.2023

LB Recycling

Jason Maddox
05.2019 - 09.2022

None - None

Eastside High School
Madison Bridenthal