Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Brooks

Summary

Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Also, a dedicated umpire with proven success behind home plate and in the field making calls, interacting with players, and managing games. Quick, effective decision-making skills remaining neutral without bias. Effectively mediates games with adherence to rules and regulations set forth by Elk Grove youth and high school organizations.

Overview

8
8
years of professional experience

Work History

Shift Manager

Round Table Pizza, Inc
09.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.

Softball Umpire

Elk Grove Girls Softball League
01.2016 - Current
  • Officiated softball games to maintain standards of play and to maintain participation with established rules.
  • Continuously updated knowledge of softball rules and regulations, staying current with changes in the sport.
  • Participated in ongoing training sessions to enhance professional development as an umpire.
  • Followed umpire mechanics and positions to make accurate calls for softball competitions.

Marketing Coordinator

Midtown Endodontics
05.2022 - 08.2023
  • Answered general marketing department inquiries by email, phone, and mail.
  • Developed visually engaging marketing materials to support product launches and promotions.
  • Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.

Education

No Degree - Kinesiology

Grace College And Seminary
Winona Lake, IN

No Degree - Math And Science

Folsom Lake College
Folsom, CA
05.2025

High School Diploma -

Franklin High School
Elk Grove, CA
05.2022

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Workplace Safety
  • Punctual and Reliable
  • Schedule oversight
  • Critical Thinking
  • Assigning Work

Timeline

Shift Manager

Round Table Pizza, Inc
09.2023 - Current

Marketing Coordinator

Midtown Endodontics
05.2022 - 08.2023

Softball Umpire

Elk Grove Girls Softball League
01.2016 - Current

No Degree - Kinesiology

Grace College And Seminary

No Degree - Math And Science

Folsom Lake College

High School Diploma -

Franklin High School
Madison Brooks