Madison Brooks
Powersite,Missouri
Summary
Compassionate Behavioral Health Associate recognized for exceptional productivity and efficiency in task execution. Proficient in crisis intervention, patient support, and behavioral therapy techniques. Strong communication and empathy skills foster effective interactions with patients and team members.
Compassionate volunteer with significant experience in community outreach, fundraising, and event planning. Strong ability to collaborate with diverse groups, fostering positive relationships and promoting inclusive environments. Skilled in problem-solving, communication, and leadership with a record of driving successful initiatives to support underserved populations. Impactful contributions made towards improving community welfare through active involvement and dedication to service goals.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavioral Health Associate (full-time)
Lakeland Behavioral Health
Springfield, MO
10.2024 - 05.2025
- I obtain patients vital signs, height, and weight documenting in patient records. Oversee or assist patients with activities of daily living, including showering, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, laundry and changing bedroom linens. Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills. Engage patients in activities and interactions designed to encourage achievement of treatment goals. Complete and support required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility. Reaching out to parents or their legal guardians for updates, any altercation that has happened, or answering any questions they may have.
Shift Manager (full-time)
Palmetto Moon
Woodstock, GA
08.2022 - 07.2023
- I oversaw talent, training, boosting moral by doing contests, and spirit weeks. I also let the associates know they can talk to me if they have a problems or issues (work related or not).
- Handled counting the registers down at night and counting them in morning. Counting the safe at night and taking deposits to bank.
Shipment
The Home Depot
Kennesaw, GA
06.2020 - 08.2020
- Unloading trucks and stocking shelves
Shipping and Receiving
Michaels Craft Store
Acworth, GA
01.2020 - 04.2020
- Unloading trucks and stocking shelves
Barista
Starbucks
Kennesaw, GA
08.2017 - 02.2019
- Unloading trucks and stocking shelves
Education
Double Bachelors - Criminal Justice, Psychology
Kennesaw State University
Kennesaw, GA06.2025
Associate’s Degree - Psychology
Georgia Highlands College
Cartersville, GA05.2020
Skills
- Medical documentation
- Writing proficiency
- Medical terminology
- Veteran support
- Typing skills
- Customer service
- Shift management
- Training and development
- Behavior modification strategies
- Discharge planning
- Mental health support
- De-escalation techniques
- Substance abuse awareness
- Progress monitoring
- Personal hygiene assistance
- Behavior observation
- Employee training
- Multitasking
- Excellent communication
- Organization
- Money Deposits
Certification
- First Aid
- CPR
Volunteer Experience & Community Involvement
- Organized and hosted annual celebrations for U.S. Army, Navy, and Marine Corps birthdays, honoring local veterans and active-duty service members.
- Designed and built military tribute displays featuring flags, service branch silhouettes, and personalized recognition of those who have served.
- Produced a large-scale Christmas light show for the community, including a special Veterans & Active Duty Night for military families.
- Provided continuous volunteer support for veterans’ organizations, ceremonies, and community outreach programs.
- Collaborated with local groups and sponsors to increase event participation and recognition of military service.
Personal Family Experience & Advocacy for Addiction Recovery
- Witnessed and personally supported family members through the challenges of addiction, overdose, withdrawal, and rehabilitation.
- Gained firsthand knowledge of the emotional and logistical complexities of navigating recovery, addiction treatment, and mental health services.
- Advocated for improved support systems and resources for individuals and families affected by addiction, raising awareness within the community.
References
References available upon request.
Timeline
Behavioral Health Associate (full-time)
Lakeland Behavioral Health
10.2024 - 05.2025
Shift Manager (full-time)
Palmetto Moon
08.2022 - 07.2023
Shipment
The Home Depot
06.2020 - 08.2020
Shipping and Receiving
Michaels Craft Store
01.2020 - 04.2020
Barista
Starbucks
08.2017 - 02.2019
Double Bachelors - Criminal Justice, Psychology
Kennesaw State University
Associate’s Degree - Psychology
Georgia Highlands College