MADISON BUCKLES
Woodstock,GA
Summary
Highly-motivated nursing student attending Georgia Highlands College. I am a registered CNA and BLS certified. Compassionate and detail-oriented with clinical experience providing exceptional care to elderly patients in assisted living facilities. I have a strong work ethic and possess excellent interpersonal skills. I am also adept at working under pressure effectively and quickly mastering new skills. Seeking part-time position that can offer me more professional experience in a hospital setting.
Overview
3
3
years of professional experience
Work History
Barista
Target
04.2022 - Current
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
- Wrapped, labeled and dated food items for sale
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning
- Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
Sales/Shipping Manager
Joy Rocks LLC
05.2021 - 03.2022
- Trained and supervised shipping department staff, enforcing company policies and industry best practices
- Inspected item packaging, labels and barcodes for accuracy
- Tracked shipments and promptly addressed delivery discrepancies and delays
- Organized storage areas to maximize movement and minimize labor
- Directed investigations to verify and resolve customer complaints
- Coordinated documents and bills, managed payments and responded to inquiries
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues
- Built relationships with shipping and logistics partners to secure better prices and prompt delivery times.
Shift Manager
Shanes Rib Shack
09.2020 - 05.2021
- Managed daily cash intake by counting out registers and tabulating profits
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Resolved customer inquiries and complaints requiring management-level escalation
- Reviewed completed work to verify consistency, quality and conformance
- Taught staff upselling techniques to meet revenue targets
- Mediated conflicts between employees and facilitated effective resolutions to disputes
- Provided leadership, insight and mentoring to newly hired employees
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Bachelor of Science - Nursing
Georgia Highlands College
Cartersville, GA05.2026
High School Diploma -
Etowah High School
Woodstock, GA05.2022
Skills
- Team Leadership
- Direct Patient Care
- Medical Terminology
- Multitasking Abilities
- Compassionate and Empathetic
- Great work ethic
- Geriatric Care
- Calm under pressure
- Bilingual (5 years of French)
- Friendly and Outgoing
- Excellent Communication Skills
- Solid problem solver
Languages
French
Professional Working
Timeline
Barista
Target
04.2022 - Current
Sales/Shipping Manager
Joy Rocks LLC
05.2021 - 03.2022
Shift Manager
Shanes Rib Shack
09.2020 - 05.2021
Bachelor of Science - Nursing
Georgia Highlands College
High School Diploma -
Etowah High School
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