Summary
Overview
Work History
Education
Skills
Websites
Volunteer Work
Timeline
Generic

Madison Burns

Salem,United States

Summary

As a college student, I have gained valuable experience across various industries and developed a diverse skill set. During my time at "Here We Grow Daycare," I learned how to and used my interpersonal skills and childcare experience while providing a nurturing environment for children. At "Kona Ice," I learned the importance of customer service and teamwork in a fast-paced setting. My job at a local butcher shop "Brown and Budnick" allowed me to acquire knowledge about meat processing and customer relations. Additionally, at "Microworks Computer Company," I gained technical skills in computer troubleshooting and support as well as learning about product marketing. These experiences have not only broadened my industry exposure but have also equipped me with strong communication, teamwork, and technical skills that I'm eager to apply in future jobs and learn more about.

Overview

4
4
years of professional experience

Work History

Social Media Intern

Southern NH Chamber of Commerce
Salem, United States
08.2020 - 05.2021
  • Greet and assist visitors and members, both in person and via phone/email, offering a welcoming and professional demeanor
  • Manage the front office, including maintaining a clean and organized workspace and reception area
  • Assist in organizing and executing chamber events, workshops, and meetings
  • Maintain and update membership records and databases
  • Prepare and distribute member communications and newsletters
  • Assist in social media management and website updates
  • Collaborate with the team on marketing and promotional initiatives
  • Handle general clerical tasks such as filing, photocopying, and data entry
  • Assist in record-keeping
  • Coordinate with local businesses and community partners for chamber initiatives.

Employee

Micro Works Technology Solutions
Andover, United States
05.2022 - Current
  • Provide excellent customer service by assisting customers with product inquiries and purchases
  • Maintain a clean and organized sales floor, ensuring products are displayed attractively
  • Answer phone inquiries and respond to emails, providing information and assistance to customers
  • Assist in the preparation of sales reports and inventory management
  • Handle customer returns and exchanges, following company policies and procedures
  • Assist with restocking shelves and managing inventory levels
  • Contribute to a positive and collaborative work environment.

Employee

Kona Ice
Pelham, United States
05.2020 - Current
Budnick
  • Operate and maintain the Kona Ice truck, ensuring it is clean, organized, and fully stocked
  • Greet and interact with customers in a friendly and professional manner
  • Provide excellent customer service by assisting customers in choosing from our wide range of delicious shaved ice flavors and toppings
  • Prepare and serve Kona Ice products, including shaving ice, mixing flavors, and handling cash transactions
  • Maintain accurate cash and sales records during shifts
  • Maintain a safe and clean work environment, following health and safety guidelines
  • Assist in marketing and promoting Kona Ice at events and locations
  • Attend training sessions to learn about our products and service standards yearly
  • Follow company guidelines and procedures at all times.

Employee

MicroworksBrown & Budnick Meats
Dracut, United States
08.2020 - Current
  • Assist in the preparation and cutting of meats according to customer specifications and shop standards
  • Operate and maintain meat processing equipment and tools safely and efficiently
  • Package, weigh, label, and price meat and other food products for sale
  • Maintain a clean and organized workspace, ensuring food safety and sanitation standards are met
  • Greet and assist customers, providing friendly and knowledgeable service
  • Offer guidance and recommendations on meat selections, cooking techniques, and meal planning
  • Receive and stock meat inventory, rotating products to ensure freshness
  • Assist in inventory management and restocking of supplies
  • Follow food safety guidelines and regulations, including proper handling and storage of meat products
  • Collaborate with the team to ensure a smooth and efficient operation of the butcher shop
  • Participate in periodic cleaning.

Daycare Assistant

HERE WE GROW LEARNING CENTER INC
Salem, United States
08.2019 - 05.2021
  • Assist in supervising and engaging children in various activities
  • Create a safe and welcoming environment for children
  • Support the lead teacher in implementing daily lesson plans and activities
  • Help with mealtime routines, including preparing and serving snacks and meals
  • Change diapers and assist with toileting as needed
  • Maintain cleanliness and organization in play areas and classrooms
  • Monitor children during outdoor play and ensure their safety
  • Assist in documenting children's activities and behavior for reports
  • Foster positive interactions and communication with children and their parents
  • Comfort and soothe children when necessary, providing emotional support
  • Follow all safety and health guidelines in accordance with daycare regulations
  • Attend staff meetings and training sessions as required yearly more if needed.

Self Employed

Personal Babysitting
Salem, United States
08.2022 - Current
  • Prior experience in babysitting, childcare, or related roles is preferred
  • A genuine love for children and a nurturing attitude
  • Basic knowledge of child development and safety protocols
  • Strong communication and interpersonal skills
  • Patience, adaptability, and problem-solving abilities
  • CPR certification
  • Must pass background checks if required
  • Reliable transportation to and from babysitting locations.

Education

Student - Communications and Social Media Marketing

Keene State College
Keene, NH
05.2025

Diploma of Education - General Studies

Salem High School
Salem, NH
05.2021

Skills

  • Sales
  • Problem Solving
  • Teamwork
  • Content Generation
  • Digital Media
  • Communication Skills

Volunteer Work

Special Olympics 

August 2015- Present 

I have volunteered for numerous events including skiing, swimming, basketball, track and field, and soccer. I have been to the summer and winter games where I have helped with this events not only for my team but for the organization as a whole by cleaning up events, being supportive, and directing people to where they need to be.

Buddy Ball

September 2015 - Present

This is something that is only ran in my town but it is so rewarding. We simulate a game where athletes that have disabilities can play softball. We simulate a shorter game with a pitcher and catcher that are volunteers so all participants can have a fair chance. I was a teammate for a participant when in the field and batting.

AmpSurf

May 2015 - Present

This is an organization that travels along the coast that creates the possibly for amputees and other participants that don't get to go to the beach the option to either swim or surf with a "buddy". I was a buddy for this and took the participants into the water to bring them to a main instructor so they had the ability to catch a wave. I also was a "catcher" where I stood at the base of the water to retrieve the participant with the oncoming waves hitting them.

SASN

April 2020 - Present

This is a new organization that gives the special needs community is the Salem New Hampshire area a chance to go out into the community and experience different things they might not be able to with there friends. I act as a buddy for this too and am just a friend when I go to these events. For example this organization took 40 members tubing down the Saco River. This is an experience most would not be able to get without this organization.

House of Mercy

April 2021 - Present

I help hand out food for the homeless community of Lawrence Massachusetts. This is mostly around the holidays and when I am home from school but it something I look forward too each time.

Isaiah 58

April 2021 - Present

I fold donations that are for the community surrounding Salem New Hampshire for people that cant afford it. I organize these clothes so people can come in and find what they need for themselves or there family members.

Timeline

Self Employed

Personal Babysitting
08.2022 - Current

Employee

Micro Works Technology Solutions
05.2022 - Current

Social Media Intern

Southern NH Chamber of Commerce
08.2020 - 05.2021

Employee

MicroworksBrown & Budnick Meats
08.2020 - Current

Employee

Kona Ice
05.2020 - Current

Daycare Assistant

HERE WE GROW LEARNING CENTER INC
08.2019 - 05.2021

Student - Communications and Social Media Marketing

Keene State College

Diploma of Education - General Studies

Salem High School
Madison Burns