Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Madison Campbell

Chico,CA

Summary

Professional with a proven track record at Rescue Ranch Yreka, excelling in organizational skills, strategic planning, and determined. Expert in enhancing customer relations and workflow optimization, demonstrated through impactful leadership and efficient conflict management. Achieved significant performance improvements by coaching and training teams, ensuring high levels of customer satisfaction.

Overview

8
8
years of professional experience

Work History

Office Manager

Rescue Ranch Yreka
Yreka, CA
08.2024 - Current
  • Maintained filing system for records, correspondence and other documents.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Used judgment and initiative in handling confidential matters and requests.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed files and records to obtain information and respond to requests.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Paraprofessional

CUSD
Chico, CA
01.2024 - 07.2024
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Planned and supervised games and other recreational activities for students.
  • Helped implement behavior management strategies for individual students.
  • Supplied one-on-one attention to each student during group activities.
  • Taught daily life skills and behaviors to students to build practical knowledge.
  • Supported students throughout academic instruction and assignments.
  • Backed up lessons with personal support, small group instruction and hands-on activities.
  • Implemented behavior management plans to maintain a positive learning environment.
  • Ensured that all safety regulations were followed in the classroom environment.
  • Assisted children at stations during small-group learning periods.

Barista

Starbucks
Chico, CA
01.2017 - 08.2023
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Maintained calm demeanor during high-volume periods and special events.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.

Education

High School Diploma -

Pleasant Valley Highschool
Chico, CA
06-2018

Skills

  • Bookkeeping
  • Customer relations
  • Strategic planning
  • Workflow optimization
  • Customer service
  • Organizational skills
  • Conflict management
  • Clear oral/written communication

References

References available upon request.

Timeline

Office Manager

Rescue Ranch Yreka
08.2024 - Current

Paraprofessional

CUSD
01.2024 - 07.2024

Barista

Starbucks
01.2017 - 08.2023

High School Diploma -

Pleasant Valley Highschool

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Madison Campbell