Madison Cannon
Belleville,MI
Summary
Dedicated individual known for strong communication and problem-solving abilities. Experienced in customer service and team collaboration, contributing to positive client interactions and operational efficiency.
Overview
6
6
years of professional experience
Work History
Style Consultant
Target
Ypsilanti, Michigan
04.2024 - Current
- Advised customers on fashion trends and personal style choices, enhancing their shopping experience.
- Engaged with customers to build rapport, fostering loyalty and ensuring satisfaction.
- Assisted in training new staff on style consultation techniques, upholding high service standards.
- Identified potential customer service issues before they arise and provided solutions to ensure client satisfaction.
- Maintained a high level of professionalism while interacting with customers in person or over the phone.
- Verified pleasing product display and accessibility for client's shopping experience by monitoring sales floor, stocking inventory and replenishing products.
- Collaborated with team members to ensure effective inventory organization and accessibility.
- Fulfilled departmental requests to ensure smooth operations.
- Received payments, processed purchases and issued receipts.
Barista Shift Leader
Blue Whale Cafe
Ann Arbor, Michigan
08.2022 - 03.2024
- Supervised daily operations and ensured smooth workflow in busy cafe environment.
- Managed team schedules and delegated tasks, enhancing shift efficiency and ensuring coverage during peak hours.
- Trained new baristas on beverage preparation and customer service standards.
- Assisted in inventory management and ordered supplies to align stock levels with customer demand, minimizing shortages.
- Resolved customer complaints promptly, fostering a positive cafe experience.
- Monitored quality of beverages and ensured adherence to recipe specifications.
- Evaluated processes and procedures for potential opportunities for efficiency gains.
- Provided customers with prompt, friendly, and knowledgeable service.
- Supervised team members' performance through feedback and coaching, fostering skill development and team cohesion.
- Arranged merchandise and built eye-catching displays to increase sales.
- Managed opening and closing procedures, ensuring efficient operation of the coffee shop.
- Assisted in the development of new menu items, contributing to innovation and variety.
Food Service Worker
Taco Bell
Southgate, Michigan
02.2021 - 08.2021
- Prepared food items following standardized recipes and safety guidelines.
- Operated kitchen equipment safely while adhering to health regulations.
- Collaborated with team members to streamline meal preparation and service.
- Organized and replenished kitchen supplies to ensure availability during meal prep and managed inventory to maintain seamless kitchen operations.
- Processed cash transactions quickly and accurately at the register transactions accurately while processing customer orders promptly.
- Trained new employees on food preparation and service procedures to enhance team capability.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
Receptionist
Supercuts Hair Salons
Wyandotte, Michigan
06.2020 - 08.2020
- Managed appointment bookings using salon scheduling software.
- Answered phone calls and addressed client inquiries effectively.
- Greeted clients warmly upon arrival at the hair salon.
- Assisted stylists with client check-ins and service preparation.
- Maintained a clean and organized reception area for clients.
- Processed payments and managed cash register transactions accurately.
Education
Bachelor of Arts - Criminology And Criminal Justice
University of Michigan, Dearborn
Dearborn, MI05-2026
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Communication skills
- Problem solving
- Time management
- Organizational skills
- Documentation skills
- Observational
- Analytical skills
- Reliability
- Strong work ethic
Timeline
Style Consultant
Target
04.2024 - Current
Barista Shift Leader
Blue Whale Cafe
08.2022 - 03.2024
Food Service Worker
Taco Bell
02.2021 - 08.2021
Receptionist
Supercuts Hair Salons
06.2020 - 08.2020
Bachelor of Arts - Criminology And Criminal Justice
University of Michigan, Dearborn