Summary
Overview
Work History
Education
Skills
Timeline
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Madison Cantu

Madison Cantu

Phoenix,AZ

Summary

Client-focused professional with a strong background in leadership and mentorship. Skilled in fostering relationships through effective communication and delivering empathetic service. Committed to creating inclusive environments that enhance client experiences and support individual growth.

Overview

3
3
years of professional experience

Work History

Bartender & Customer Service Associate

Redbird Scratch Kitchen & Bar
Tucson, Arizona
01.2024 - 05.2026
  • Maintained composure during busy periods, ensuring excellent customer service for guests.
  • Fostered collaborative relationships with colleagues through clear and effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Established strong connections with customers through attentive listening and tailored service.

Camp Leader (2nd Grade), VBS

Crossroads Christian Church
06.2025 - 07.2025
  • Developed and facilitated age-appropriate activities that encouraged creativity, teamwork, and personal growth.
  • Led group of 2nd-grade students in daily activities and games, creating a fun and inclusive learning environment.
  • Guided and encouraged campers, providing behavioral support that enhanced their overall experience.
  • Collaborated with fellow camp leaders and staff to ensure safety and engagement in program activities.

Director of Merchandising

Alpha Phi Sorority
09.2024 - 12.2024
  • Oversee the design, production, and distribution of sorority merchandise, including apparel, accessories, and

promotional items.

  • Maintain consistency in branding across all merchandise, ensuring that items reflect the sorority's values,

image, and identity.

  • Collaborate with the marketing team to develop marketing campaigns and strategies to promote merchandise sales.

New Member Leader

Alpha Phi Sorority
10.2023 - 10.2024
  • Led and mentored 40+ new members through their transition into college, fostering a welcoming community.
  • Developed workshops on study skills, time management, leadership, and mental wellness to promote personal and academic growth.
  • Collaborated with executive board and academic board to strengthen chapter-wide communication and peer mentorship initiatives.
  • Conducted individual check-ins and reflection activities to encourage personal growth.

Education

Bachelor of Arts - Information Science & E Society

University of Arizona
Tucson, AZ
05-2026

Skills

  • Customer Engagement
  • Team communication
  • Time management
  • Adaptability skills
  • Organizational analysis
  • Leadership & Mentorship

Timeline

Camp Leader (2nd Grade), VBS

Crossroads Christian Church
06.2025 - 07.2025

Director of Merchandising

Alpha Phi Sorority
09.2024 - 12.2024

Bartender & Customer Service Associate

Redbird Scratch Kitchen & Bar
01.2024 - 05.2026

New Member Leader

Alpha Phi Sorority
10.2023 - 10.2024

Bachelor of Arts - Information Science & E Society

University of Arizona
Madison Cantu