ALLARA GLAIZE
Urban 360 Pizza and Beer
Albuquerque,NM
9
Years of experience
Results-driven bartender supervisor with over seven years of experience in the hospitality industry. Skilled in team leadership, marketing initiatives, and innovative drink creation, contributing to increased sales and customer satisfaction.
Work History
Bartender/Customer Service Representative
1 Year 3 Months- Crafted and served a variety of cocktails and beverages in a fast-paced environment.
- Maintained cleanliness and organization of the bar area to enhance customer experience.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Collaborated with kitchen staff to ensure timely order fulfillment during busy shifts.
- Managed inventory levels, restocking supplies as needed for efficient operations.
- Handled cash transactions accurately, ensuring proper end-of-shift reconciliation.
- Trained new staff on bar procedures, drink preparation, and customer service standards.
Bartender
6 Months- Crafted innovative cocktail recipes to enhance customer experience and increase bar sales.
- Trained new bartenders on drink preparation techniques and customer service best practices.
- Collaborated with kitchen staff to synchronize food and drink pairings for optimal guest satisfaction.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender Supervisor
7 Years 3 Months- Trained and mentored new bartenders, enhancing team performance and service efficiency.
- Supervised daily bar operations, ensuring adherence to safety and quality standards.
- Developed creative cocktail menus, improving customer engagement and satisfaction.
- Managed inventory levels, minimizing waste through efficient stock control practices.
- Collaborated with management on promotional events, driving increased foot traffic and sales.
- Implemented training programs focused on product knowledge and customer interaction skills.
- Conducted regular staff meetings to align team goals with operational objectives and enhance communication.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
Education
GED
Skills
Multitasking abilities
Wine and liquor expertise
Sound judgment
Customer engagement
Cocktail mixology
Hospitality service expertise
Cocktail menu development
Dependable performance
Team collaboration
Customer service focus
Hospitality management
Responsible service
Timeline
Bartender/Customer Service Representative
Urban 360 Pizza and Beer
05.2025 - CurrentRead More
Bartender
Devon Seafood And Steak
07.2024 - 01.2025Read More
Bartender Supervisor
Wrap Shack
03.2017 - 06.2024Read More
Lancaster Catholic High School
GED
Read More