MADISON CARTER
Detroit,MI
Summary
Seeking a position within the customer service or retail industry that will allow the opportunity for growth and advancement within a reputable company by meeting or exceeding the overall expectations of the organization.
Bringing a positive and client-focused approach to sales, paired with a solid understanding of customer needs and relationship building. Adept in product knowledge and effective communication skills, ensuring seamless customer experiences. Dedicated to driving sales growth and client satisfaction through personalized service.
Overview
4
4
years of professional experience
Work History
Sales Advisor
Best Buy
Westland, MI
05.2025 - Current
- Assisted customers in product selection and provided tailored recommendations to enhance their shopping experience.
- Demonstrated product features and benefits, effectively engaging customers to drive sales.
- Maintained knowledge of current promotions and policies to ensure accurate information delivery.
- Collaborated with team members to achieve sales targets and improve store performance.
- Increased sales by establishing rapport with customers and identifying their needs.
- Analyzed inventory levels and coordinated restocking efforts to optimize sales opportunities.
Bakery Worker/ Dessert Server
Cantoro Italian Market
Livonia, Michigan
09.2024 - 01.2025
- Packaged finished baked goods into containers for customer purchase and further preparation.
- Kept work area clean at all times by sweeping floors, washing counters, tables, and shelves as needed.
- Cleaned and organized bakery display cases and shelves.
- Greet and welcome customers.
Cashier/Hostess
Chick Fil A
Livonia, Michigan
08.2023 - 07.2024
- Operated cash register (cash handling and credit card transactions).
- Answer phone calls and route as appropriate.
- Prep and verify all orders.
- Assemble desserts.
- Greet and welcome customers.
- Kept kitchen, restroom, and dining areas clean per company's policy.
Prep Worker
The Dessert Boss & Event Planner
Canton, Michigan
05.2022 - 06.2023
- Prep ingredients for Baker per recipe.
- Organize and maintain inventory.
- Sanitize equipment and keep workstation clean.
- Answer calls, take messages and respond to emails.
- Follow-up with customers to confirm pick-up and delivery times.
- Create schedule for drivers and communicate with drivers in route.
- Assist with dessert table set-ups.
- Load and unload packages.
- Order supplies.
- Stock merchandise and ensure shelves are organized at all times.
- Ensure proper labeling of food allergy items.
- Monitor social media platforms and respond to customers.
Education
Highschool Diploma -
Cass Technical High School
Detroit, MIDiploma - Business Management
Wayne State University
Detroit, MI05-2028
Skills
- Allergen awareness
- Cash management
- Fast Learner
- Friendly and outgoing
- Stocking and shelving
- Work prioritization
- Time management
- Sales experience
- Sales background
- Brand awareness
- Promotional sales
- Upselling products
Timeline
Sales Advisor
Best Buy
05.2025 - Current
Bakery Worker/ Dessert Server
Cantoro Italian Market
09.2024 - 01.2025
Cashier/Hostess
Chick Fil A
08.2023 - 07.2024
Prep Worker
The Dessert Boss & Event Planner
05.2022 - 06.2023
Highschool Diploma -
Cass Technical High School
Diploma - Business Management
Wayne State University