Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Catching

Grand Rapids

Summary

Adaptive and hard-working Certified Medical Assistant with experience at Corewell Health, skilled in patient care and clinical documentation. Proven ability to enhance patient experiences and streamline operations, reducing wait times. Proficient in HIPAA compliance and electronic health records, while demonstrating strong problem-solving and time management skills. Committed to delivering a compassionate healthcare experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Corewell Health
04.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient spirometry.
  • Collected pertinent data and calculations to aid physician in interpreting results.

Crew Member

Chipotle
05.2023 - 03.2024
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Daycare Worker

Precious Gift Child Care Academy
01.2021 - 08.2022
  • Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
  • Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.

Education

No Degree - Pre-Nursing

Michigan State University
East Lansing, MI
05-2027

East Kentwood High School
Kentwood, MI
05-2022

Kent Career Technical Center
Grand Rapids, MI
05-2022

Skills

  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Medication administration
  • Electronic health records
  • Phlebotomy techniques
  • Telephone etiquette
  • Problem-solving
  • Time management
  • Attention to detail

Certification

  • CCMA - Certified Clinical Medical Assistant
  • BLS Certification
  • First Aid
  • CPR certified through American Heart Association

Timeline

Certified Medical Assistant

Corewell Health
04.2024 - Current

Crew Member

Chipotle
05.2023 - 03.2024

Daycare Worker

Precious Gift Child Care Academy
01.2021 - 08.2022

No Degree - Pre-Nursing

Michigan State University

East Kentwood High School

Kent Career Technical Center

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