Madison Chino
Owensboro,KY
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Medical Office Assistant
Owensboro Medical Practice
05.2022 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Prepared and processed patient referrals and transfer requests.
Baking Assistant
Molly Mixins
01.2020 - 05.2022
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Produced consistently high-quality baked goods for customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
Summer Camp Counselor
City Of Owensboro Parks And Recreation Department
05.2018 - 01.2020
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
Education
Bachelor of Science - Health Science And Leadership Management
Western Kentucky University
Bowling Green, KY12.2024
Associate of Science - Health Sciences
Owensboro Community And Technical College
Owensboro, KY05.2023
Skills
- Records Management
- ICD-10 Coding
- Healthcare Coding
- Attention to Detail
- HIPAA Compliance
- Patient Relations
- Computer Skills
- Phone and Email Etiquette
- Multitasking and Organization
- Patient Charting
- Patient Care
- Medical Procedures
Timeline
Medical Office Assistant
Owensboro Medical Practice
05.2022 - Current
Baking Assistant
Molly Mixins
01.2020 - 05.2022
Summer Camp Counselor
City Of Owensboro Parks And Recreation Department
05.2018 - 01.2020
Bachelor of Science - Health Science And Leadership Management
Western Kentucky University
Associate of Science - Health Sciences
Owensboro Community And Technical College
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