Madison Chrusciel
Wheaton,IL
Summary
Proven track record in enhancing customer engagement and sales at Ulta Beauty through expert knowledge of beauty trends and exceptional customer service skills. Demonstrated ability to increase sales revenue by effectively recommending products, showcasing adaptability, and fostering strong relationships. Achieved significant improvements in client satisfaction and team collaboration, contributing to monthly sales targets.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Ulta Beauty
11.2022 - 12.2023
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Recommended specific hair and beauty products to meet individual customer needs.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Figure Skating Coach
Center Ice Of DuPage
10.2020 - 11.2022
- Analyzed moves of skaters to explain correct and incorrect techniques.
- Evaluated students to match skill levels with appropriate classes.
- Planned, organized and conducted multiple practice sessions per week.
- Introduced students to principles of figure skating.
- Completed continuing education requirements to maintain compliance with coaching standards.
- Improved skaters jumping, spin, twist and turn techniques with consistent coaching and demonstrations.
- Gave on and off ice training to help aid athletes in proper stretching and training regimens.
Figure Skating Coach
Ridgeland Common Recreation Complex
01.2018 - 05.2019
- Introduced students to principles of figure skating.
- Improved skaters jumping, spin, twist and turn techniques with consistent coaching and demonstrations.
- Gave on and off ice training to help aid athletes in proper stretching and training regimens.
- Taught students to perform specific figure and footwork techniques to improve compulsory scores.
- Evaluated athletes' strengths and weaknesses to improve techniques to prepare for competitions.
- Helped students develop form, timing and style.
- Choreographed routines for students participating in competitions.
Education
High School Diploma -
Wheaton North High School
Wheaton, IL05.2022
Online School
Home05.2022
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Customer Engagement
- Flexibility and Adaptability
- Retail experience
- Beauty Trends
- Relationship Building
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Cash Handling
- Honest and Dependable
- Reliable and Responsible
- Meeting Sales Goals
- Goal-Driven
- Team Cooperation
- Adaptable and Flexible
- Cash Register Operation
- Positive Customer Engagement
- Sales and Promotions
- Customer Assistance
- Sales floor organization
- Attention to Detail
- Product and Service Sales
Figure Skating
Figure skating has been a huge hobby for me growing up and has stuck with me all throughout my life.
Timeline
Beauty Advisor
Ulta Beauty
11.2022 - 12.2023
Figure Skating Coach
Center Ice Of DuPage
10.2020 - 11.2022
Figure Skating Coach
Ridgeland Common Recreation Complex
01.2018 - 05.2019
High School Diploma -
Wheaton North High School
Online School