Madison Cole
Lafayette,TN
Overview
3
3
years of professional experience
Work History
Substitute Teacher, K-Eighth Grade
Macon County Schools
08.2023 - Current
- I mainly worked within the Junior High classroom as a CDC teacher.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
- Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
- Monitored student behavior and administered discipline as needed.
Golf Course Attendant
The Patch At The Preserve
06.2021 - 04.2023
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Maintained pristine course conditions through regular maintenance tasks, such retrieving range golf balls and raking bunkers.
- Assisted in the organization of successful golf tournaments by coordinating with event planners and setting up required equipment.
- Increased revenue by promoting membership packages and upselling additional services to visitors.
- Facilitated smooth operations during peak hours by efficiently managing tee time reservations and maintaining effective communication between guests and staff.
- Ensured a safe environment for all patrons by strictly enforcing golf course rules and regulations.
- Supported pro shop operations by effectively managing inventory levels, processing transactions, and assisting customers with merchandise selection.
- Aided in the training of new hires, ensuring they were equipped with knowledge of golf course policies and procedures.
- Delivered exceptional customer service through timely resolution of guest complaints or concerns regarding their experience at the facility.
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Handled various administrative tasks within the pro shop, such as answering phone calls and taking messages.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Education
Certificate in Medical Coding - Applied Health Science
Roane State Community College
Harriman, TN05.2024
High School Diploma -
Oak Ridge High School
Oak Ridge, TN05.2021
Skills
- Time management
- Attention to detail
- Effective communication
- Problem-Solving Skills
- Customer Service Management
- Cash Handling
- Administrative Skills
- Self-Directed and Motivated
Timeline
Substitute Teacher, K-Eighth Grade
Macon County Schools
08.2023 - Current
Golf Course Attendant
The Patch At The Preserve
06.2021 - 04.2023
Certificate in Medical Coding - Applied Health Science
Roane State Community College
High School Diploma -
Oak Ridge High School