Madison Colemere
Bluffdale,UT
Summary
Demonstrated leadership by fostering team cohesion, enhancing operational performance, and improving workflow efficiency.
Overview
3
3
years of professional experience
Work History
Receptionist
Advanced Spine & Pain
Draper, UT
09.2025 - Current
- Managed front desk operations, ensuring seamless client check-in and appointment scheduling.
- Handled high-volume phone communications, responding to inquiries with professionalism and accuracy.
- Coordinated patient documentation processes, maintaining confidentiality and compliance with regulations.
- Handled cash transactions and maintained sales and payments records accurately.
- Kept reception area clean and neat to give visitors positive first impression.
Shift Leader
Einstien Bros Bagels
Riverton, UT
05.2024 - 10.2024
- Provided exceptional customer service and maintained a positive attitude throughout the shift
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Maintained positive working relationship with fellow staff and management
- Assisted in training new employees on shift operations.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Receptionist
Comprehensive Psychological Services
Salt Lake City, Utah
01.2024 - 05.2024
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Updated and recorded customer or client information to maintain accounts.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Claims Representative
Permaplate
Taylorsville, UT
05.2023 - 12.2023
- Examined claims, records and procedures to grant approval of coverage.
- Utilized claims management software to track claims progress and maintain organized documentation.
- Ensured timely submission of required documentation from claimants prior to approval of payment.
- Developed effective working relationships with team members across multiple departments.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
Education
High School Diploma -
Copper Hills High School
West Jordan, UT6 2023
Skills
- Proactive
- Communicative
- Problem Solver
- Excels in Administration & Operations
- Detail Oriented
- Outgoing
- Organized
- Analytical
Timeline
Receptionist
Advanced Spine & Pain
09.2025 - Current
Shift Leader
Einstien Bros Bagels
05.2024 - 10.2024
Receptionist
Comprehensive Psychological Services
01.2024 - 05.2024
Claims Representative
Permaplate
05.2023 - 12.2023
High School Diploma -
Copper Hills High School