Madison Cotter
Summary
Results-driven and compassionate professional with a strong background in customer service, childcare, and healthcare. I am an 24-year-old Northern AZ native experienced in providing ABA therapy, aesthetic treatments, and customer-focused services. Skilled in building relationships, multitasking, and problem-solving.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Registered Behavior Technician (RBT)
Enhanced Living Centers
07.2023 - Current
- Aim for and accomplish best clinical outcomes for each client
- Conduct observations and collect data
- Provide ABA therapy through DTT/NET/etc.
Manual Lymphatic Drainage Specialist/Esthetician
CURV Body Lounge
01.2023 - 06.2023
- Provided lymphatic drainage massages, facials, and other aesthetic treatments
- Performed dry brushing, Gua Sha sculpting, and wood therapy/body sculpting
- Managed laundry services.
Key Holder
Club Tattoo
05.2022 - 02.2023
- Greeted clients
- Managed emails and appointments
- Handled jewelry and merchandise sales
- Maintained cleanliness and sanitation of studio(s).
Laser Technician
4Elements
10.2021 - 02.2022
- Communicated with clientele and managed appointments
- Operated laser equipment and provided treatment recommendations
- Documented treatment progress with before/after pictures.
Sales Representative
Hand & Stone Massage and Facial Spa
06.2021 - 11.2021
- Drove membership and product sales
- Set up treatment rooms and assisted with client paperwork
- Handled phone calls and appointment scheduling.
Education
Graduate in Esthetics (Licensed Esthetician in the state of AZ) -
Studio Academy of Beauty
Chandler, AZ01.2022
High School Diploma -
Coconino High School
Flagstaff, AZ06.2018
Skills
- Customer Service
- Digital Marketing Strategies
- Administrative and Human Resources Experience
- Developmental Disabilities Experience
- Caregiving
- Nannying & Infant Care
- Aesthetic Treatments
- Time Management
- Laboratory Experience
- Upselling
- Social Media Management
- Clerical/Technological Skills
- Applied Behavior Analysis
- Data Collection
- Organizational skills
- Behavior Intervention Strategies
Certification
- Fingerprint Clearance Card
- First Aid & CPR Certification
- BLS Certification (06/01/23 to 06/01/25)
- QBS Restraints & Holds
Timeline
Registered Behavior Technician (RBT)
Enhanced Living Centers
07.2023 - Current
Manual Lymphatic Drainage Specialist/Esthetician
CURV Body Lounge
01.2023 - 06.2023
Key Holder
Club Tattoo
05.2022 - 02.2023
Laser Technician
4Elements
10.2021 - 02.2022
Sales Representative
Hand & Stone Massage and Facial Spa
06.2021 - 11.2021
Graduate in Esthetics (Licensed Esthetician in the state of AZ) -
Studio Academy of Beauty
High School Diploma -
Coconino High School