Madison Crane
Roseville,Michigan
Summary
Motivated individual with engaging personality and flexible approach. Upbeat, friendly and able to anticipate customer needs in order to facilitate enjoyable experiences.
Overview
1
1
year of professional experience
Work History
Server
American House East I
11.2022 - Current
- Ensure the highest quality of customer service for all residents.
- Set-up of the dining room tables for meal times.
- Serve food and beverages promptly with focused attention to resident needs.
- Clean dining room, kitchen, and or other areas as needed.
- Assist with the preparation of menu items.
- Transport trash and waste to disposal area.
- Note areas or articles in need of repair.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for residents and staff.
- Cultivated warm relationships with residents.
Sales Associate
Plato's Closet
01.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to team objectives in fast-paced environment.
Education
No Degree - General Studies
My Virtual Academy
Harper Woods, MI06.2025
Skills
- Adaptable and Flexible
- Courteous Demeanor
- Excellent People Skills
- Cool Under Pressure
- Warm and Friendly
- Cash Register Operation
- Patron Experiences
- Customer Service
- Hospitality and Accommodation
- Merchandise Display
Timeline
Server
American House East I
11.2022 - Current
Sales Associate
Plato's Closet
01.2022 - 06.2022
No Degree - General Studies
My Virtual Academy