Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Cropper

Ringgold,GA

Summary

Organized healthcare support professional with early-career experience in multi-location scheduling, front desk workflow, and data entry. Skilled in Microsoft Office, phone and email communication, and record accuracy. Strengths include multitasking, patient support, and dependable office coordination.

Overview

2
2
years of professional experience

Work History

Schedule Coordinator

Pediatric Dentistry and Orthodontics Collective
Chattanooga, Oklahoma
01.2025 - Current
  • Managed orthodontic schedules across multiple clinic locations to optimize appointment flow.
  • Updated scheduling records in database and tracking software.
  • Distributed timely reminders via telephone and email for upcoming appointments, enhancing patient attendance.
  • Facilitated front desk operations for orthodontic patients, ensuring smooth patient interactions and efficient service.
  • Communicated with parents about visit timing, treatment steps, and office policies.
  • Verified coverage details for client accounts and records.
  • Delivered onboarding training for new hires.

Education

Bachelor of Science - Healthcare Management

Dalton State College
Dalton, GA
05-2027

Skills

  • Patient scheduling
  • Appointment coordination
  • Insurance verification
  • Office administration
  • Data entry
  • Record keeping
  • Office software
  • Multitasking
  • Problem-solving
  • Adaptability and flexibility
  • Communication skills
  • Customer service
  • Problem-solving abilities

Timeline

Schedule Coordinator

Pediatric Dentistry and Orthodontics Collective
01.2025 - Current

Bachelor of Science - Healthcare Management

Dalton State College
Madison Cropper