Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Cunningham

Otis,CO

Summary

Dynamic and results-driven professional with exceptional customer service and restaurant staff skills honed at Pi Kappa Cino Coffee. Proven ability to enhance guest engagement and increase sales through suggestive selling and friendly, welcoming service. Strong work ethic and adept at managing high-volume dining environments while ensuring quality control and efficient service.

Overview

4
4
years of professional experience

Work History

Server/Lead Barista

Pi Kappa Cino Coffee
02.2025 - 06.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Supported needs of 15 person wait staff who attended to specific needs of countless customers daily for a dine-in restaurant with social relevancy and intentionality.

Barista

Scooters Coffee Shop
11.2021 - 01.2025
  • Promoted a welcoming atmosphere by greeting 150+ customers everyday with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.

Education

Colorado State Cosmetology License - Hair Stylist

Elysian Academy of Cosmetology
Greeley, CO
10-2026

High School Diploma -

Lone Star Highschool
Otis, CO
12.2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • High volume dining
  • Quality control
  • Relationship management
  • Beverage preparation

Timeline

Server/Lead Barista

Pi Kappa Cino Coffee
02.2025 - 06.2025

Barista

Scooters Coffee Shop
11.2021 - 01.2025

Colorado State Cosmetology License - Hair Stylist

Elysian Academy of Cosmetology

High School Diploma -

Lone Star Highschool

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