Madison Davis
Cleveland,TN
Summary
Dynamic leader with strong management and leadership skills developed at Cracker Barrel Old Country Store and Tennessee Wesleyan University. Expertise in Microsoft Office in addition to proven abilities in communication and organization ensure a well rounded and career prepared candidate. Committed to enhancing team performance while pursuing opportunities in Accounting, Human Resources, or related fields. Passion for fostering teamwork and delivering exceptional service is further demonstrated through impactful volunteer engagements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
Cracker Barrel Old Country Store
07.2021 - Current
- Served directly under store management team and worked closely with the General Manager to develop the knowledge and skills necessary to step into management positions
- Responsible for parts of scheduling, inventory, and employee relations
- Lead weekly shifts in management positions to better develop corporate skills
Server and Togo Specialist
Cracker Barrel Old County Store
07.2021 - Current
- Worked to ensure order accuracy, product quality, and guest satisfaction both in store and off-premise capacities.
- Served as head catering specialist while also assisting in holiday special orders and peak period preparation.
Lead Hostess and Retail Employee
Cracker Barrel Old County Store
07.2021 - Current
- Worked collaboratively with others to ensure quality customer service and efficient workflow.
- Used technology effectively to manage store status and complete tasks.
Kitchen Staff Member
Cracker Barrel Old County Store
07.2021 - Current
- Prepared a variety of food in order to fill customer orders and contribute to the guest experience.
- Obtained knowledge pertaining to OSHA, SERV Safe, and NSF standards.
Education
Bachelors of Science - Business Administration with emphasis in Accounting and Human Resources
Tennessee Wesleyan University
Athens, Tennessee12.2024
High School Diploma -
Walker Valley High School
Cleveland, Tennessee05.2021
Skills
- Microsoft Office software experience
- Organized
- Self-starter
- Reliable,Dependable
- Strong oral and written communication
- Teamwork
- Management and leadership skills
Related Coursework
- Business Strategy - Capstone Strategic Management Report
- Business Communications - Oral and written communication training, professionalism, decorum
- Accounting Systems - Quick Books and Excel
- Compensation - pay structures and psychology
- Employment Law - legal nuances of the employment relationship
- Accounting Courses - all required competencies for degree with managerial and tax accounting focuses
Certification
CCMA - Certified Medical Assistant, April 2021
Volunteer Experience
Salvation Army Kitchen Staff and Server
- Served members of the community, worked collaboratively to prepare meals., Performed light custodial duties.
Miracle League Team Captain and Buddy
- Assisted handicapped children with participation in baseball/softball activities., Lead a team, effectively worked with others to accomplish a goal.
Timeline
Shift Leader
Cracker Barrel Old Country Store
07.2021 - Current
Server and Togo Specialist
Cracker Barrel Old County Store
07.2021 - Current
Lead Hostess and Retail Employee
Cracker Barrel Old County Store
07.2021 - Current
Kitchen Staff Member
Cracker Barrel Old County Store
07.2021 - Current
Bachelors of Science - Business Administration with emphasis in Accounting and Human Resources
Tennessee Wesleyan University
High School Diploma -
Walker Valley High School
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