Madison Deal
Berea
Summary
Guest Service Leader with expertise in enhancing guest experiences through effective reservation coordination and communication. Delivered impactful patient care while maintaining high standards of comfort and safety in healthcare settings. Fostered nurturing environments for children by implementing educational activities and ensuring proper nutrition, building trust with families through dependable and responsive care.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Babysitter
Ashley Stevens
Berea, OH
2012 - Current
- Provided attentive supervision and care for children, ensuring a safe environment.
- Supervised children's activities from ages 2 months-10 years, ensuring safety and engagement through age-appropriate play.
- Developed engaging activities that fostered learning and creativity, stimulating children's cognitive and social development.
- Developed daily schedules that provided structure and routine, enhancing children's sense of security.
- Communicated effectively with parents regarding children's progress and any concerns.
- Created healthy meal options that contributed to children's growth and sustained energy levels throughout the day.
- Performed light housekeeping tasks, including laundry and dishwashing, to maintain a clean environment. such as laundry, dishes and the childs play area.
Head Hostess
Tony Ks Bar & Grille
Berea, OH
06.2022 - Current
- Managed reservation systems to streamline seating arrangements and elevate guest satisfaction.
- Oversaw daily operations, ensuring seamless guest experiences and efficient table management.
- Coordinated with kitchen and service staff to enhance workflow efficiency during peak hours.
- Trained and supervised junior host staff to ensure efficient front-of-house operations.
State Tested Nursing Assistant
O’Neill Healthcare
North Olmsted, OH
09.2024 - 10.2025
- Monitored vital signs and promptly reported changes to nursing staff to ensure timely interventions.
- Maintained cleanliness and organization of patient areas, supporting hygiene standards and enhancing patient well-being.
- Collaborated with healthcare team to develop personalized care plans for residents.
- Implemented care plans and safety protocols in a healthcare setting.
- Provide compassionate care while ensuring dignity and respect.
- Assisted residents with daily living activities, promoting comfort and safety for optimal care.
Assistant Manager/ Server
4 Seasons Catering
Berea, OH
2015 - Current
- Coordinated staff schedules and managed team performance for optimal efficiency.
- Developed training materials to onboard new employees effectively and quickly.
- Streamlined inventory management processes, reducing waste and improving cost efficiency.
- Assisted in daily operations to ensure seamless catering service delivery.
Education
High School Diploma -
Berea Midpark High School
Berea, OH05.2024
STNA - Medical Professions/Pre-Nursing
Polaris Career Center
Middleburg Heights, OH05.2024
Skills
- Child supervision
- Childcare
- Child development monitoring
- Child safety protocols
- Infant care techniques
- Meal preparation
- Meal management
- Managing routines
- Emergency response
- Personal hygiene support
- Safety measures
- OSHA standards
- Guest service
- Time management
- Reliability
- Strong work ethic
- Patience and empathy
- Confidentiality
- Safe lifting techniques
- Parent communication
- Infant care techniques
Accomplishments
American Heart Association CPR
OSHA
Certification
- CNA - Certified Nurse Assistant
- American Heart Association
Work History
01-2021
Timeline
State Tested Nursing Assistant
O’Neill Healthcare
09.2024 - 10.2025
Head Hostess
Tony Ks Bar & Grille
06.2022 - Current
STNA - Medical Professions/Pre-Nursing
Polaris Career Center
Babysitter
Ashley Stevens
2012 - Current
Assistant Manager/ Server
4 Seasons Catering
2015 - Current
High School Diploma -
Berea Midpark High School