Madison Deeds
Macy,IN
Summary
Cybersecurity associate's degree recipient from Vincennes University. Seeking hands-on experience in the tech industry. Passionate about problem-solving, assisting others, and understanding complex systems. Eager to leverage knowledge in a technical support role to continue learning and contribute to a dynamic team environment. Excited for the opportunity to further develop skills and make a meaningful impact in the field.
Overview
2
2
years of professional experience
3
3
Industry Certifications
Work History
Candy Shoppe Associate
Charlie Creek Inn
06.2023 - Current
- Help customers with questions, purchases, and service
- Use a cash register and handle payments
- Scoop ice cream, weigh chocolates, and restock shelves
- Stay organized and friendly even when things get busy
Education
Associate Degree - Cybersecurity
Vincennes University
Networking Fundamentals Certificate - undefined
Heartland Career Center
Wabash, INTechnical Honors Diploma - undefined
North Miami Jr./Sr. High School
Denver, INSkills
- Entry-level troubleshooting for technical issues
- Client assistance
- Effective communication
- Proficient in Microsoft Word
- Collaborative teamwork
- Effective problem resolution
- Efficient at acquiring new skills
- Cybersecurity expertise
- Computer system management
- Detail-oriented approach
- Maintains composure under pressure
- Proficient multitasking
Certification
Cisco Certified Support Technician - Cybersecurity (CCST Cybersecurity), Cisco Certified Support Technician - IT Support (CCST IT Support), IT Specialist - Cybersecurity, Networking Basics, Computer Hardware Basics, Introduction to Cybersecurity, Endpoint Security, Intro to Data Science, Network Addressing & Troubleshooting, Network Defense, Network Support and Security, Networking Devices & Configuration, Operating System Basics
Tech Experience Highlights
- Completed hands-on Cisco training in computer hardware, cybersecurity, and networking
- Have worked through real-world tech scenarios like setting up networks and identifying security issues
- Help friends and classmates troubleshoot tech problems
- Volunteered at a senior center helping older adults with technology issues like using phones, setting up email, and fixing basic problems
- Love learning new tools and figuring out how systems work
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Candy Shoppe Associate
Charlie Creek Inn
06.2023 - Current
Networking Fundamentals Certificate - undefined
Heartland Career Center
Technical Honors Diploma - undefined
North Miami Jr./Sr. High School
Associate Degree - Cybersecurity
Vincennes University
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