Madison Derouin
Richmond,MI
Summary
Dynamic Case Coordinator and Family Nanny with a proven track record at CSDD Life Enrichment Academy, managing over 65 cases in 2023 and fostering strong family relationships. Excelled in patient care and household management, demonstrating exceptional communication and problem-solving skills. Certified in CPR/AED, ensuring safety and promoting well-being with a focus on results. Upbeat and energetic childcare provider with Child and Infant CPR/First Aid knowledge. Supports educational, entertainment and home requirements for parents. Responsive, dependable and vigilant with highly protective nature. Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.
Overview
10
10
years of professional experience
Work History
Case Coordinator for Special Needs
CSDD Life Enrichment Academy
07.2022 - 09.2024
- Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
- Managed over 65 assigned cases and projects in 2023.
- Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
- Administered patient follow-up, data collection, clinical monitoring and coordination with primary health care providers.
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
- Maintained current knowledge of applicable procedures and compliance requirements to optimize effectiveness.
- Assisted clients in achieving self-sufficiency by connecting them with relevant community resources and support services.
- Documented each patients' activity in program-specific databases.
Family Nanny
Private Client
01.2015 - 02.2021
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Played games, worked on puzzles, and read books to young children.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Assisted school-aged children with homework completion, ensuring timely submission of assignments while reinforcing study habits.
- Involved children in caring for household pets and chores.
- Organized creative projects to promote artistic expression, critical thinking, and problem-solving skills.
- Assisted with homework and projects, leading to enhanced understanding of educational material.
Education
High School Diploma -
Home Schooled
Richmond, MI08.2020
Skills
- Excellent communication abilities
- Active listening strengths
- Patient care understanding
- Certified in CPR/AED
- Problem-Solving
- Attention to Detail
- Multitasking
- Reliability
- Time Management
- Household Management
- Potty training
- Special Needs Care
- Cleaning and sanitation
- Family Support
- Childcare expertise
- Relationship Building
- Housekeeping and Cleaning
- Childcare
Timeline
Case Coordinator for Special Needs
CSDD Life Enrichment Academy
07.2022 - 09.2024
Family Nanny
Private Client
01.2015 - 02.2021
High School Diploma -
Home Schooled
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