Patricia Brennan
Pequot Lakes,Minnesota
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Case Coordinator
Minnesota Adult And Teen Challenge
10.2023 - Current
- Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
- Contributed to program improvement initiatives by analyzing data, identifying trends, and recommending strategies for enhanced service delivery.
- Coordinated multiple facets of process without sacrificing performance.
- Enhanced client outcomes by developing comprehensive case plans tailored to individual needs.
Small Business Owner
The Stairway To Heaven
10.2016 - 01.2020
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Devised processes to boost long-term business success and increase profit levels.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Waitress
Deacons Lodge
03.2014 - 11.2015
- Processed orders and sent to kitchen employees for preparation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Teacher's Assistant
Honeytree Childcare
04.2011 - 02.2014
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Shared important information with students concerning upcoming assignments and tests.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Education
Bachelor of Arts - Social Work
College of Saint Scholastica
Duluth, MN05.2024
Associate of Arts -
Central Lakes College
Brainerd, MN05.2014
Skills
- Active listening strengths
- Quality controls
- Staff Oversight
- Patient care understanding
- Written and verbal communication
- Community Outreach
- Advocacy background
- Case oversight
- Interpersonal abilities
- Case Documentation
- Excellent communication abilities
- Team building
- Time Management
- Teamwork and Collaboration
- Dependable and Responsible
- Multitasking Abilities
- Problem Resolution
- Active Listening
- Analytical and Critical Thinking
Timeline
Case Coordinator
Minnesota Adult And Teen Challenge
10.2023 - Current
Small Business Owner
The Stairway To Heaven
10.2016 - 01.2020
Waitress
Deacons Lodge
03.2014 - 11.2015
Teacher's Assistant
Honeytree Childcare
04.2011 - 02.2014
Bachelor of Arts - Social Work
College of Saint Scholastica
Associate of Arts -
Central Lakes College
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