Patricia Brennan
Pequot Lakes,Minnesota
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Case Coordinator
Minnesota Adult And Teen Challenge
Brainerd, MN
10.2023 - Current
- Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
- Contributed to program improvement initiatives by analyzing data, identifying trends, and recommending strategies for enhanced service delivery.
- Coordinated multiple facets of process without sacrificing performance.
- Enhanced client outcomes by developing comprehensive case plans tailored to individual needs.
Small Business Owner
The Stairway To Heaven
Pequot Lakes, MN
10.2016 - 01.2020
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Devised processes to boost long-term business success and increase profit levels.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Waitress
Deacons Lodge
Breezy Point, MN
03.2014 - 11.2015
- Processed orders and sent to kitchen employees for preparation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Teacher's Assistant
Honeytree Childcare
Pequot Lakes, MN
04.2011 - 02.2014
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Shared important information with students concerning upcoming assignments and tests.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Education
Bachelor of Arts - Social Work
College of Saint Scholastica
Duluth, MN05.2024
Associate of Arts -
Central Lakes College
Brainerd, MN05.2014
Skills
- Active listening strengths
- Quality controls
- Staff Oversight
- Patient care understanding
- Written and verbal communication
- Community Outreach
- Advocacy background
- Case oversight
- Interpersonal abilities
- Case Documentation
- Excellent communication abilities
- Team building
- Time Management
- Teamwork and Collaboration
- Dependable and Responsible
- Multitasking Abilities
- Problem Resolution
- Active Listening
- Analytical and Critical Thinking
Timeline
Case Coordinator
Minnesota Adult And Teen Challenge
10.2023 - Current
Small Business Owner
The Stairway To Heaven
10.2016 - 01.2020
Waitress
Deacons Lodge
03.2014 - 11.2015
Teacher's Assistant
Honeytree Childcare
04.2011 - 02.2014
Bachelor of Arts - Social Work
College of Saint Scholastica
Associate of Arts -
Central Lakes College