Madison Dillingham
Smithfield,UT
Summary
Resourceful content creator, media manager, writer, and educator with experience developing engaging, effective content for diverse target audiences. Multifaceted expert with background in online content creation, web design, professional and creative writing composition, instructional delivery, and curriculum implementation. Forward-thinking when propelling development of materials to drive future success of students and clients.
Overview
10
10
years of professional experience
Work History
Content Creator
Freelance Media Management
Logan, UT
08.2022 - Current
- Constructed and maintained websites for individual clients and businesses to optimize sales and online traffic.
- Created and published original content on social media networks to communicate individual business' messages, products, and information.
- Created professional look and feel to organizations' online presence in social media forums to maximize reach and understanding of business products, sales, and events.
- Analyzed consumer behaviors and market trends, adjusting email and advertising campaigns based on current knowledge.
Language Arts Teacher
Mountain Crest High School
Hyrum, UT
05.2019 - 07.2022
- Wrote custom physical and online content for teaching concepts to add interest, focus on specific concepts, and meet learning needs of diverse audiences.
- Proofread, edited, and provided feedback throughout the revision process to help students improve their writing technique and content.
- Educated students on and demonstrated mastery of spelling, grammar and language rules through targeted curriculum.
- Personally created, cultivated, and marketed the Creative Writing and Advanced Creative Writing programs at the school, inventing all curriculum, teaching all courses, and providing extracurricular writing opportunities and instruction to students.
Utility Processor
Conservice Utility Management & Billing
River Heights, UT
07.2017 - 07.2019
- Communicated with utility providers nationwide via professional calls, email, and messaging to gather and deliver accurate information.
- Worked closely with multi-leveled teams and leadership to achieve department goals and implement projects.
- Entered data accurately and efficiently to ensure customer satisfaction.
- Managed time and personal schedule to meet deadlines.
Department Sales Floor Supervisor
Kohl's
North Logan, UT
05.2015 - 07.2017
- Collaborated with store management, other department supervisors, and visual marketing supervisors to optimize merchandising procedures and sales.
- Teamed with visual marketing supervisors to design and build appealing visuals and sets, promoting increased sales.
- Managed the maintenance, recovery, and merchandising of all apparel departments.
- Directed merchandising teams during weekly freight merchandising process.
- Supervised, directed, and trained associate teams on the sales floor.
Education
Bachelor of Science - English, Secondary Education Emphasis
Utah State University
Logan, UT12.2018
Associate of Science - English Education, Psychology Education
Snow College
Ephraim, UT05.2015
Skills
- Technical writing
- Creative writing
- Content and curriculum development
- Promotional marketing and advertising
- Social media content creation
- Lecturing and presentation
- Public speaking
- Editing and proofreading
- Grammar and linguistics
- Proficient in Microsoft Office Suite, Google Suite
Timeline
Content Creator
Freelance Media Management
08.2022 - Current
Language Arts Teacher
Mountain Crest High School
05.2019 - 07.2022
Utility Processor
Conservice Utility Management & Billing
07.2017 - 07.2019
Department Sales Floor Supervisor
Kohl's
05.2015 - 07.2017
Bachelor of Science - English, Secondary Education Emphasis
Utah State University
Associate of Science - English Education, Psychology Education
Snow College
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