Madison Dornack
Schererville,IN
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Restaurant Hostess
Cooper's Hawk Winery and Restaurant
Merrillville, IN
07.2023 - Current
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Restaurant Hostess
Burgerhaus
Schererville, IN
01.2018 - Current
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Stylist
Francescas
Merrillville, Indiana
06.2017 - 09.2018
- Organized and maintained an inventory of clothing, accessories, and beauty products.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Received and displayed product shipments on store retail shelves upon delivery.
Cashier
Panda Express
Merrillville, IN
09.2016 - 04.2017
- Balanced daily transactions on a computerized point-of-sale system.
- Issued receipts, refunds, credits or change due to customers.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Bachelor of Arts - Communications
Purdue Northwest
Hammond, IN05-2022
Skills
- Conflict Resolution
- Guest Relations Management
- Customer Service
- Phone Inquiries
Timeline
Restaurant Hostess
Cooper's Hawk Winery and Restaurant
07.2023 - Current
Restaurant Hostess
Burgerhaus
01.2018 - Current
Stylist
Francescas
06.2017 - 09.2018
Cashier
Panda Express
09.2016 - 04.2017
Bachelor of Arts - Communications
Purdue Northwest