Madison Douglas
Inola,OK
Summary
Skilled in sanitation practices and active listening, I enhance client experiences through tailored recommendations and efficient service. Committed to maintaining high standards, I streamline operations while ensuring client satisfaction and loyalty.
Developed exceptional customer service skills in fast-paced restaurant environment, seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
4
4
years of professional experience
Work History
Cosmetologist
Self Employed
Pryor, OK
05.2022 - Current
- Provided personalized beauty consultations to determine client needs and preferences.
- Performed a variety of hair, skin, and nail treatments using industry-standard techniques and tools.
- Maintained a clean and organized workspace to ensure compliance with health and safety regulations.
- Built strong client relationships through effective communication and attentive service delivery.
- Researched and recommended new beauty products to enhance client experience and results.
- Enhanced operational efficiency by streamlining appointment scheduling and client follow-ups.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Waitress
I Don’t Care Bar and Grill
Catoosa, OK
02.2024 - 12.2025
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Efficiently processed orders using POS system, maintaining accuracy in transactions.
- Assisted with menu recommendations, enhancing overall dining experience for guests.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Provided a positive work environment through enthusiastic engagement.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
High School Diploma -
Inola High School
Inola, OK05.2022
Skills
Social skills
Friendly communication
Active listening
Professionalism and ethics
Sanitation practices
Issue resolution
Selling and upselling
Cash handling
Safe food handling
Service prioritization
Food running
Order accuracy
Timeline
Waitress
I Don’t Care Bar and Grill
02.2024 - 12.2025
Cosmetologist
Self Employed
05.2022 - Current
High School Diploma -
Inola High School