- Horseback Riding
- Camping
- Volunteering with youth sports programs as a coach and big sister
- Outdoor Recreation
Madison Doyle
Malvern ,IA
Summary
With a proven track record at Anderson Veterinary Clinic, I excel in client communication and safety awareness, enhancing pet care and customer satisfaction. Demonstrated ability to manage time efficiently and maintain high cleanliness standards, I bring both hard and soft skills to elevate any team. My commitment has consistently improved client relations and operational efficiency.
Experienced with animal care and clinical support in veterinary settings. Utilizes skills in assisting with medical procedures and maintaining patient records. Along with keeping records and files organized. Knowledge of animal handling and client communication ensures smooth operations and excellent care.
Overview
6
6
years of professional experience
Work History
Veterinary Assistant
Anderson Veterinary Clinic
08.2023 - Current
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Administered medications to animals in treatment and documented changes in condition.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Provided customer support to clients, answering questions and addressing concerns.
- Improved client relations through effective communication and education on pet health needs.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
Junior Pet Groomer
Petco
04.2023 - 07.2023
- Improved pet hygiene by providing thorough grooming services, including bathing, brushing, and hair trimming.
- Prevented injuries by safely handling pets of various sizes and temperaments during grooming sessions.
- Collaborated with fellow groomers to share knowledge, tips, and best practices within the industry.
Kennel Cleaner
Oak Valley Animal Health
01.2021 - 04.2023
- Demonstrated attention to detail while conducting daily checks on locks, gates, doors, windows, ensuring secure premises at all times.
- Assisted in minimizing stress for animals during their stay through gentle handling and providing a clean, comfortable space.
- Assisted in welcoming new arrivals into the vet clinic by preparing clean kennels and providing fresh bedding, water, and food.
- Supported veterinary staff in maintaining animal health by administering medications as directed.
Cashier
Red Oak Do It Center
05.2019 - 03.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Red Oak High School
Red Oak, IA05-2023
Skills
- Client communication
- Patience with animals
- Customer assistance
- Cleaning and sanitizing
- Work ethic and integrity
- Cleanliness and sanitation
- Patience and empathy
- Animal safety
- Time management skills
- Cash handling
- Appointment scheduling
- Flea and tick treatments
- Customer relations
- Reliability and punctuality
- Feeding procedures
- Customer service excellence
Interests
Timeline
Veterinary Assistant
Anderson Veterinary Clinic
08.2023 - Current
Junior Pet Groomer
Petco
04.2023 - 07.2023
Kennel Cleaner
Oak Valley Animal Health
01.2021 - 04.2023
Cashier
Red Oak Do It Center
05.2019 - 03.2021
High School Diploma -
Red Oak High School
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