Madison Drennen
Westminster,CO
Overview
7
7
years of professional experience
Work History
Server
Red Robin
Westminster, Colorado
06.2025 - Current
- Provided friendly and efficient service to enhance guest dining experiences.
- Managed multiple tables while ensuring timely order delivery and customer satisfaction.
- Upsold daily specials and beverages to increase restaurant sales effectively.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
Beverage Cart Attendant
Riverdale Golf Courses
Thorton, CO
06.2025 - Current
- Delivered beverages and snacks to guests throughout the golf course.
- Maintained inventory levels and restocked supplies as needed.
- Provided excellent customer service to enhance the golfing experience.
- Managed cash transactions for purchases efficiently and accurately.
- Collected payment from customers for food and beverage orders.
- Carefully crafted cocktails, with knowledge and speed.
Digital Marketing & Content Coordinator
RekMed
10.2023 - Current
- Developed and executed marketing strategies across Instagram, TikTok, Pinterest, and email marketing, helping grow brand awareness in the medical education space.
- Created compelling Reels, carousels, and product videos for promotions, new launches, and seasonal campaigns.
- Managed daily content schedules using tools like Canva and CloudCampaign; wrote copy for captions, product descriptions, and ads.
- Supported ecommerce campaigns, including bundle promotions, giveaways, and new product rollouts (MedHeads, Nurse Review Book, Student Planner).
- Collaborated directly with the CEO to brainstorm branding, improve conversion funnels, and respond to customer trends.
- Tracked engagement performance and made weekly optimizations to boost post reach and ROI.
- Created original product photography used across RekMed's website and promotional materials, enhancing visual branding and driving conversions.
Barista
Dutch Bros Coffee
Northglenn, USA
05.2022 - 10.2023
- Delivered high-volume, fast-paced customer service in a team environment.
- Memorized extensive product offerings and worked quickly to prepare high-quality drinks while maintaining energy and positive guest experiences.
Sales Associate & Cash Lead
Bath and Body Works
Broomfield, USA
05.2021 - 05.2022
- Provided product recommendations, answered customer questions, and managed POS transactions.
- Promoted to Cash Lead; coached team members and ensured efficient operations during peak retail hours.
Hostess & Server
Bad Daddy's Burger Bar
Northglenn, USA
11.2018 - 03.2020
- Welcomed guests, managed seating flow, and provided excellent table service.
- Communicated clearly with team members and customers in a busy environment.
Education
B.A. - Marketing
Metropolitan State University of Denver
01.2026
Skills
- Social Media Marketing (Instagram, TikTok, Pinterest)
- Experience in Canva, Adobe Illustrator, Photoshop, Lightroom
- Copywriting and Caption Writing
- Brand Strategy and Product Launches
- Time Management
- Communication
- Customer Service
- Team Collaboration
- Experience with Content Scheduling Tools (CloudCampaign)
- Product Photography & Visual Branding
- Shopify Website Editing & Maintenance
- Server training
- Safe food handling
- Customer service
Timeline
Server
Red Robin
06.2025 - Current
Beverage Cart Attendant
Riverdale Golf Courses
06.2025 - Current
Digital Marketing & Content Coordinator
RekMed
10.2023 - Current
Barista
Dutch Bros Coffee
05.2022 - 10.2023
Sales Associate & Cash Lead
Bath and Body Works
05.2021 - 05.2022
Hostess & Server
Bad Daddy's Burger Bar
11.2018 - 03.2020
B.A. - Marketing
Metropolitan State University of Denver
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