Summary
Work History
Education
Skills
Timeline
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Madison Dreyer

Streamwood,IL

Summary

Dynamic Shift Manager with a proven track record at Pizza Hut, excelling in team leadership and customer service. Skilled in employee training and cash handling, I enhanced operational efficiency and customer satisfaction. Committed to workplace safety and effective decision-making, I consistently optimized staff allocation during peak periods. I’m always on time and reliable also always ready and excited to learn!

Work History

Shift Manager

Pizza Hut
Schaumburg, IL
10.2021 - 2025
  • Supervised team operations, ensuring compliance with safety and quality standards.
  • Managed shift schedules, optimizing staff allocation based on peak demand periods.
  • Trained new employees on operational procedures and customer service best practices.
  • Resolved customer issues promptly, enhancing overall satisfaction and loyalty.

Crew Member

Kohl’s
Schaumburg, IL
02.2021 - 2023
  • Provided exceptional customer service by greeting and assisting patrons efficiently.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with team members to ensure timely food preparation and order fulfillment.
  • Operated kitchen equipment safely while adhering to health and safety standards.

Education

Streamwood High School
Streamwood, IL

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Accurate money handling
  • Inventory control
  • Flexible schedule
  • Shift checklists
  • Shift leadership
  • Customer service
  • Computer skills

Timeline

Shift Manager

Pizza Hut
10.2021 - 2025

Crew Member

Kohl’s
02.2021 - 2023

Streamwood High School

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Madison Dreyer