Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madison Falls

lexington,VA

Summary

Dynamic and detail-oriented professional with extensive experience in guest service at George Huger. Proven ability to enhance guest experiences through exceptional service and effective event setup. Skilled in food safety compliance and stress tolerance, consistently delivering memorable moments during high-pressure events. Committed to maintaining cleanliness and organization in fast-paced environments.

Capable Food service worker with 4 years of experience in serving all types of food. Talented at taking orders, filling special requests and preparing food. Professional and calm when managing many tasks at once and helping customers.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Catering/Server

George Huger
06.2022 - Current
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Enhanced guest experience by providing exceptional service during catered events.
  • Worked 12-14 hour shifts for wedding events

Cashier, Deli Slicer, Sandwich Maker, Meat Slicer

Rosalie Potter
03.2023 - 07.2024
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Assisted with sliced deli meat, prepared sliced meat, worked at the sub bar in store.

Cashier, Açaí Maker

Sarah Littlefair
10.2022 - 02.2023
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Create bowls/smoothies and served consumers needs

Cashier

Sarah Mayo
10.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked with chocolate, organized, baked, and decorated.

Wellness Staff

Tommy Miller
06.2020 - 03.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety. (COVID times)
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.

Education

Bachelor of Science - Emergency Medical Services

Radford University Carilion
Roanoke, VA

Bachelor of Science - Respiratory Thearpy

Liberty University
Lynchburg, VA
05-2027

Associate of Science - General Studies

Mountain Gateway Community College
Clifton Forge, VA
06-2022

High School Diploma -

Rockbridge County High School
Lexington VA
06-2022

Skills

  • Stress tolerance
  • Guest service
  • Strong communication skills
  • Cleaning and sanitizing
  • Cleaning skills
  • Order taking
  • Exceptional customer service
  • Food safety
  • Safe food handling
  • Flexible schedule
  • Event setup and breakdown
  • Sanitation standards
  • Guest relations
  • Table setting expertise
  • Event setup
  • Food safety compliance
  • Detail-oriented
  • Cleanliness maintenance
  • Weddings background
  • Set up procedures

  • Table bussing
  • Food assembly
  • Kitchen supply organization
  • Equipment detailing
  • Food allergy awareness
  • Delivering food
  • Kitchen equipment safety
  • Sanitation skills
  • Tray passing
  • Food allergy safety
  • Station stocking
  • Customer service
  • Time management
  • Cash handling
  • Food station setup
  • Ordering procedures
  • Food running
  • Food inspection
  • Quality control
  • Team collaboration

Certification

- CPR certification


Timeline

Cashier, Deli Slicer, Sandwich Maker, Meat Slicer

Rosalie Potter
03.2023 - 07.2024

Cashier, Açaí Maker

Sarah Littlefair
10.2022 - 02.2023

Catering/Server

George Huger
06.2022 - Current

Cashier

Sarah Mayo
10.2021 - 05.2022

Wellness Staff

Tommy Miller
06.2020 - 03.2022

Bachelor of Science - Emergency Medical Services

Radford University Carilion

Bachelor of Science - Respiratory Thearpy

Liberty University

Associate of Science - General Studies

Mountain Gateway Community College

High School Diploma -

Rockbridge County High School
Madison Falls