Madison Fauble
Fayetteville,PA
Summary
Proven track record in enhancing patient satisfaction and operational efficiency at Providence Place Senior Living through exceptional motivational skills and direct patient care. Expert in collaboration and time management, significantly improved service delivery by promptly addressing needs and fostering multicultural competence. Achieved notable patient independence, showcasing strong multitasking and interpersonal abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Resident Life Assistant
Providence Place Senior Living
08.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Soup and Salad Clerk
The Butcher Shoppe
11.2023 - 08.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
To Go Host
Texas Roadhouse Restaurant
07.2023 - 11.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
Bachelor Of Nursing - Nursing
Wilson College
Chambersburg, PASkills
- Self-awareness
- Motivational Skills
- Role Modeling
- Multicultural Competence
- Collaboration and Cooperation
- Time Management
- Direct Patient Care
Certification
Emergency Medical Technician
Basic life support (CPR/ AED)
Timeline
Resident Life Assistant
Providence Place Senior Living
08.2024 - Current
Soup and Salad Clerk
The Butcher Shoppe
11.2023 - 08.2024
To Go Host
Texas Roadhouse Restaurant
07.2023 - 11.2023
Bachelor Of Nursing - Nursing
Wilson College
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